Key Responsibilities:

• Deliver high-quality, engaging technical training sessions both in-person and virtually to customers, partners, and internal teams.

• Design and develop training content, labs, and assessments based on business and technology requirements.

• Collaborate with internal and external SMEs to draft course proposals aligned with customer needs and current market trends.

• Assist in training and onboarding of other trainers and subject matter experts to ensure quality delivery of training programs.

• Create immersive lab-based sessions using diagrams, real-world scenarios, videos, and interactive exercises.

• Develop instructor guides, certification frameworks, learner assessments, and delivery aids to support end-to-end training delivery.

• Integrate hands-on project-based learning into courses to simulate practical environments and deepen understanding.

• Support the interpersonal and facilitation aspects of training fostering an inclusive, engaging, and productive learning environment