Company Overview

Career Craft Consultants India Pvt Ltd is a prominent firm in the Education industry headquartered in Gujarat. With a team of 51-200 dedicated employees, we focus on offering expert consultancy services. Learn more about us at careercraftconsultants.co.in.

Job Overview

We are seeking a Front Desk Executive to join our Mumbai location. As a full-time position suitable for freshers, this role involves interacting with guests and managing front-desk activities to ensure smooth operations and superior customer service.

Qualifications and Skills

• Proficiency in handling diverse hospitality management tasks.
• Experience in guest handling, ensuring each visitor receives a warm welcome and accurate information.
• Ability to maintain detailed records and manage filing systems efficiently.
• Strong interpersonal and communication skills to work effectively with clients and team members.
• Proficient in using standard office software to manage day-to-day tasks effectively.
• Basic understanding of administrative and clerical procedures and systems.
• Familiarity with industry-standard reception equipment, such as telephones and computers.
• Aviation (Mandatory skill), Hospitality Industry (Mandatory skill), Study Abroad Industry (Mandatory skill).

Roles and Responsibilities

• Greet and welcome guests upon arrival with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
• Answering, forwarding, and screening phone calls in a professional manner.
• Provide excellent customer service and support to ensure clients' satisfaction.
• Maintaining office security by following safety procedures and controlling access via the reception desk.
• Manage and update company databases with accurate and timely information.
• Support the management team with critical day-to-day operations and tasks as needed.