Company Overview

Career Craft Consultants India Pvt Ltd is a prominent player in the education industry, headquartered in Gujarat. With a dedicated team of 51-200 employees, Career Craft is committed to providing exceptional consulting services. Visit careercraftconsultants.co.in for more information.

Job Overview

We are seeking a junior level Front Desk Executive for our Ahmedabad office. This full-time position requires an energetic and organized professional who can manage front desk operations efficiently. The ideal candidate will have experience in the aviation, hospitality, or study abroad industry, and will be responsible for creating a welcoming environment for visitors.

Qualifications and Skills

• Proven experience in front desk operations within the hospitality industry to ensure a high standard of customer service.
• Background in the aviation or study abroad industry for effective communication with diverse clientele.
• Proficiency in hospitality management procedures to facilitate smooth daily operations.
• Ability to handle appointment scheduling with precision and organization to maintain efficient flow.
• Strong communication and interpersonal skills to create a welcoming atmosphere for visitors and clients.
• Must have basic computer skills to manage databases and handle communication tools effectively.
• Required ability to multitask and prioritize tasks in a dynamic work environment.
• Must exhibit professional demeanor and appearance suitable for a front desk executive role.

Roles and Responsibilities

• Greet and welcome visitors as soon as they arrive at the office while ensuring a friendly and accommodating atmosphere.
• Direct visitors to the appropriate person and office based on their needs and queries.
• Answer, screen, and forward incoming phone calls to maintain clear and effective communication channels.
• Manage appointment scheduling to coordinate meetings and availability of staff efficiently.
• Perform basic clerical duties such as filing, photocopying, and organizing as required by management.
• Ensure the front desk area is kept tidy and presentable, equipped with all necessary stationery and materials.
• Assist in the preparation of client presentations and documentation for various meetings and seminars.
• Provide accurate information about services offered by the company to inquiries from potential clients or visitors.