Company Overview

Career Craft Consultants India Pvt Ltd is a prominent name in the education industry, headquartered in Gujarat with a robust team of 51-200 employees. We specialize in providing unparalleled consulting services within the educational sector, aiming to empower institutions and individuals through innovative solutions. Our dedication to excellence enhances educational paths and empowers potential through strategic guidance.

Job Overview

We are seeking a dedicated and experienced Senior Account Manager to join our team at the Vadodara location. This full-time role requires a proactive individual with a strong background in account management who can drive business growth and foster close relationships with clients. A critical aspect of this position is managing key accounts and delivering top-tier financial services.

Qualifications and Skills

• Proven expertise in Salesforce CRM for managing client relationships and optimizing service delivery.
• Proficient in data analysis to interpret financial performance and strategize account growth.
• Strong account planning abilities to develop specific approaches to attain business objectives.
• Excellent communication skills to facilitate effective client interactions and internal collaborations.
• In-depth knowledge of Tally Prime for accurate accounting and financial reporting management.
• Comprehensive understanding of taxation laws and regulations to ensure compliance and optimization.
• Experience in audit processes to maintain the integrity of financial records and reporting.
• Expertise in financial management for budgeting, forecasting, and managing financial assets efficiently.

Roles and Responsibilities

• Develop and maintain strong customer relationships with existing clients to ensure retention and satisfaction.
• Implement effective account management strategies to achieve customer-specific goals and drive growth.
• Analyze current market trends and client needs to provide tailored consultation and support solutions.
• Collaborate with cross-functional teams to optimize service delivery and maximize client satisfaction.
• Prepare and present detailed financial reports and forecasts to stakeholders and clients.
• Ensure compliance with established policies and guidelines regarding financial operations and client management.
• Manage the financial aspects of customer accounts, including invoicing, billing, and payment follow-ups.
• Provide feedback to management on market trends and client satisfaction to enhance service offerings.