Job Description –Learning and Development

Key Responsibilities:

•  Create and execute learning strategies and programs & training.
•  Evaluate individual and organizational development needs.
•  Implement various learning methods companywide (e.g., coaching, job-shadowing,
• online training, etc.)
•  Design and deliver e-learning courses, workshops, and other training
•  Assess the success of development plans and help employees make the most of
• learning opportunities
•  Help managers develop their team members through career pathing
•  Track budgets and negotiate contracts
•  Hire and oversee Training and L&D Specialists
•  Organize meetings with management before preparing course materials to ensure a
• detailed understanding of training subjects and processes 
•  Continually research methods and techniques in workplace training and remain up to
• date on developments within the industry and competitors
•  Collect information from senior management and other departments regarding how
• well employees retain the information and use the concepts learned during the
• training courses
•  Administer tests after the completion of training courses to determine the
• effectiveness of training strategies 
•  Create printed and instructional materials to be distributed during training
•  Actively seek current training methods and best practices to facilitate training
• employees 
•  Conduct regular meetings with senior management to identify subjects be addressed
• or areas in need of additional instruction
•  Create internal marketing materials to be distributed throughout the company to
• announce training programs and details
• Requirements:
•  Proven experience as an L&D Manager, Training Manager, or similar
•  Current knowledge of effective learning and development methods
•  Familiarity with e-learning platforms and practices
•  Ability to build rapport with employees and vendors
•  Experience analyzing company needs, lesson planning, development, and
• implementation 
•  Bachelor's degree in Education or Human Resources field is preferred
•  Strong understanding of business goals and standards for customer service
•  Ability to communicate effectively with senior management and other departments
•  Experience developing yearly training plans and materials for all departments
• throughout the company
•  Ability to effectively organize and manage multiple training initiatives simultaneously
•  Proficient in MS Office and Learning Management Systems (LMS)
•  Good communication and negotiation skills; sharp business acumen.