Salesforce Administrator

[Hyderabad or Gurgaon]

Responsibilities:

System Administration & Database Management

 User/profile/role management

 Security and data back-ups

 Duplicate management and database cleaning

 Management of Salesforce and Pardot integration

 Management of other 3 rd party integrations

User Support & Training

 Troubleshoot day-to-day technical queries from users and help them create ad-hoc reports and dashboards

 Develop and maintain training materials and provide training to end-users

 Manage onboarding of new users Improvement

 Act as the go-to expert on all things Salesforce, developing strategy and setting priorities for development roadmap along with platform head

 Continually gather requirements from users and implement improvements to ensure requirements are met

 Stay up-to-date with the latest releases from Salesforce in order to identify and implement the most relevant new functionalities

 Identify and implement opportunities for increased productivity through workflows and 3rd party integrations

 Collaborate with Sales Management to help define and improve sales team processes that operate within Salesforce

 Maintain and improve reporting infrastructure

 2+ years hands-on experience as a Salesforce administrator

 Hands on experience on HTML 5, Angular, Web API will be added advantage

 Professional-level English

 Experience working with and implementing 3rd party integrations

 Breadth of knowledge of Salesforce functionalities (rather than deep expertise in one area)

 Willingness to take ownership of Salesforce and proactively collaborate with users and management

Desired:

 Salesforce Advanced Administrator Certification

 Pardot administration experience

 Experience working within a consulting / research organization

 A background in software development (particularly database development)

Benefits

 International work environment, with colleagues based across 4 continents and ~10 countries

 Opportunity to be part of a growing team

 Opportunity to own all aspects of Salesforce and grow into a managerial role  Opportunity to contribute to other workstreams within Platforms team

 Competitive salary

Sent resume at

cv@capitalplacementservices.com

pune@capitalplacementservices.com

vikas@capitalplacementservices.com

www.capitalplacementservices.com

www.capitalplacement.in