 Prospect and pitch potential customers using various direct methods, networking, and

research.

 Continually meeting or exceeding monthly, quarterly and annual revenue and new

customer acquisition targets across product portfolio

 Monitoring account-level sales performance and prospecting opportunities for upselling.

 Plans, schedules and carries out regular client meetings

 Building and maintaining good working relationships with the customers

 Ensure smooth customer onboarding and account management

 Ensure billing cycle management (coordination with operations), timely payment from the

accounts handled and take ownership for any reconciliation issues (if any).

 Responsible to liaise with external and internal stakeholders to address and resolve

customer queries/grievances

 Optimize existing processes within the company and actively enhance all Customer

Success initiatives