Lead / Need generation through outbound calling 

Sales, using persuasion to buy our product/service 

Contact prospective and preexisting customers by telephone/ emailers Mass mailing on a daily basis 

• Keep accurate and detailed records of calls made and results achieved Demonstrate a thorough understanding of our products / services and the objectives of the Company 

Explain products / services and prices, and answer questions from 

customers 

Act as a representative of the company and represent our interests at all times 

Follow telephone and email etiquettes diligently 

Reception of incoming orders and requests for information 

Achieve specified targets within deadline 

Development of email content / pitch as & when necessary 

Obtain, Update & maintain customer information such as name, address, and payment method, on a daily basis 

• Identify potential customers from sources such as business cards, newspaper, social media, market surveys, etc. 

Schedule appointments for sales representatives to meet with prospective customers or inactive customers 

Outbound telemarketing to "activate" or elicit an action or response from prospects, i.e. entice prospects to read though our brochure / visit website 

Database Cleansing (i.e. removing outdated and incorrect data) and contact details for future telemarketing activities