Founded in 2012, Capillary Technologies offers end-to-end loyalty programs, a comprehensive view of consumers and unified, cross-channel strategies that deliver a real-time omnichannel, personalized, and consistent experience for customers. 

With a presence across the United States, India, Middle East, and South East Asia, Capillary powers a diversified product suite of end-to-end loyalty programs across 30+ countries, working with 250+ brands including Asics, Puma, Tata, Shell, Fossil, Sephora

Company OverviewCapillary Technologies, founded in 2012, is a leader in loyalty industry with a focus on loyalty programs, consumer insights, and cross-channel strategies. Operating across the United States, India, the Middle East, and Southeast Asia, Capillary collaborates with over 250 brands like Asics, Puma, Tata, and Sephora to deliver real-time, omnichannel customer experiences. With headquarters in Bengaluru, the company employs 501-1000 people worldwide. Visit <a href="https://www.capillarytech.com/" rel="noopener noreferrer" target="_blank">Capillary Technologies</a> for more details. Job OverviewWe are seeking an experienced Project Manager for a full-time role located in Mysuru. The successful candidate will manage project lifecycle stages associated with Capillary Technologies' products and services. The role necessitates effective collaboration with stakeholders, overseeing software implementation, and ensuring projects meet strategic objectives. Qualifications and Skills<ul><li>Proven experience of 4+ years in project management, demonstrating the ability to manage high-stakes projects efficiently.</li><li>Strong proficiency in JIRA is vital for planning, tracking, and managing projects across diverse teams effectively.</li><li>Expertise in API integration (Mandatory skill), ensuring seamless connectivity between different software systems and platforms.</li><li>Proficient in stakeholder engagement, building constructive relationships with clients, vendors, and cross-functional teams.</li><li>Critical Path Method understanding is necessary for managing project schedules, minimizing delays, and optimizing resources.</li><li>Experience in software implementation (Mandatory skill), ensuring projects are executed within set timeframes, scope, and budget.</li><li>Solid skills in risk management and problem-solving to proactively handle project issues and mitigate potential risks.</li><li>Proficiency in project management methodologies and tools, showcasing a systematic approach to project execution and delivery.</li><li>Efficient communication and leadership skills, ensuring team alignment and high morale throughout the project lifecycle.</li></ul> Roles and Responsibilities<ul><li>Lead project planning sessions to ensure timely and successful delivery of company products and services.</li><li>Coordinate and manage project resources to guarantee effective delivery against project timelines.</li><li>Interface with stakeholders to align project objectives with business goals and client requirements.</li><li>Oversee the entire project lifecycle, from initiation through execution to closure, maintaining strict adherence to scope, budget, and timeline.</li><li>Address and solve complex project-related issues, ensuring consistent project progress.</li><li>Secure and manage project resources, including teams, budgets, and external vendors, to optimize project delivery.</li><li>Implement and monitor change management protocols to minimize disruption and facilitate smooth transition and adoption.</li><li>Provide project status updates and reports to senior management and stakeholders on a regular basis.</li></ul>

As part of the ongoing evolution of our core product lines and an increase in custom projects, we are initiating a QA team to support. The critical qualification phase of our development cycle. The Software Quality Engineer 2 will play a vital role in maintaining Capillary's industry-leading reputation for product excellence by ensuring that all deliverables undergo thorough and rigorousqualification procedures. The ideal candidate will possess the ability to quickly familiarize themselves with our products and demonstrate a passion for developing complex testing solutions from the ground up. EXPERTISE AND QUALIFICATIONS-Test Strategy and Planning: Collaborate with cross-functional teams to define and implement test strategies, ensuringcomprehensive coverage of all product functionalities.- Test Execution: Design, develop, and execute both manual and automated test cases for software and multiplatform applications,maintaining high-quality standards.- Defect Tracking: Identify, document, and track software defects using bug tracking systems such as JIRA or Bugzilla, ensuringeffective communication with development teams for prompt resolution.- Continuous Improvement: Engage in root cause analysis and suggest improvements to enhance product quality and testingefficiency.- Collaboration: Work closely with product managers, developers, and other stakeholders to ensure alignment on testingobjectives and timelines.- Automation Development: Create and maintain automated test scripts using Selenium, contributing to the efficiency of thetesting process.- Documentation: Produce and maintain detailed test documentation, including test plans, test cases, and test results, ensuringclarity and accessibility.- Mentorship: Support and mentor junior QA team members, fostering a culture of quality and continuous improvement. Qualifications:• Education: Bachelors degree in Computer Science, Engineering, or a related field.• Experience: 3-5 years of experience in software quality assurance, including manual and automated testing.Technical Skills: Proficiency in testing methodologies and tools (e.g., Selenium, JUnit, TestNG).Experience with API testing tools (e.g., Postman, SoapUI).Basic coding skills in languages such as Java, Python, or JavaScript.Familiarity with version control systems (e.g., Git).• Analytical Skills: Strong analytical and problem-solving skills, with attention to detail.Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.• Team Player: Ability to work collaboratively in a fast-paced, team-oriented environment. It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be fromCapillary Technologies. The individuals or organizations sending these false employment offers may pose as a CapillaryTechnologies recruiter or representative and request personal information, purchasing of equipment or funds to further therecruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers.Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of therecruitment process.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

Capillary is seeking a technical leader for our solution architecture team who will be responsible for the technology strategy and senior-level relationships with global enterprise customers.The Solutions Architect will be responsible for creating and driving the technical strategy with cross-functional external and internal stakeholders.You will partner with customers and several teams to craft highly scalable, flexible, and resilient solutions that provide solutions to solve customer business problems and accelerate the adoption of Capillary Products. In collaboration with sales, you will drive revenue growth across a defined set of customers.As a trusted customer advocate, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of Capillary products with enterprise customers. You will also need to be adept at interacting, communicating, and partnering with other teams within Capillary such as customer success, professional services, Sales, and Technology, as well as representing your team to executive management.Must be open to travel at least 50% including international. BASIC QUALIFICATIONS<ul><li>Experience collaborating with the cross-functional team to drive projects and solutions with customer satisfaction, exceed customer expectations, create and execute business plans to accelerate the adoption of Capillary Products.</li><li>7+ year’s design/implementation/consulting experience of large-scale, enterprise applications</li><li>3+ years experience working with multi-national customers in support of technology and sales</li><li>Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments</li><li>Experience with cloud solutions, virtual platforms, software development experience, and operational management practices and frameworks</li><li>Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems, and networking connectivity</li><li>Large-scale systems integration involving public, private, and hybrid cloud platforms</li><li>Technical degree required (Min BTech, BE - CSE / IT)</li></ul> PREFERRED QUALIFICATIONS<ul><li>Master’s degree preferred</li><li>Professional experience architecting/operating solutions built on SAAS product and cloud Platform</li><li>Experience communicating across internal and external organizations</li></ul> ESSENTIAL FUNCTIONS OF THE JOB<ul><li>A Solution Architect provides architecture leadership &amp; subject matter expertise to client engagements focusing on complex &amp; innovative products and reusable assets</li><li>Prior to kicking off a project as part of a product life cycle, the solution architect develops solution plans intended to support business investment decisions which means they must hold the appropriate balance between costs, risks, and quality of the product</li><li>The solution architect creates innovative and practical designs that account for the end-to-end technical solution of a system, in line with the business strategy and objectives and within the context of the technical environment.</li><li>For that, you shall be working closely and continuously with the business/client to focus on meeting business/client requirements and incorporating broader aspects such as overall product costs/revenue, data privacy &amp; sovereignty, business continuity, information security, integration with other systems, etc.</li><li>You shall be key in identifying, defining, and implementing reusable assets and standards. The solution architect is also responsible for adherence to these standards and the consumption of reusable assets across products and portfolios</li><li>You shall be ensuring relevant technical strategies, policies, standards, and practices are applied correctly across Technology programs/projects and products.</li><li>You shall also contribute to the development of architecture governance structures, methodologies, and compliance activities</li><li>You shall be working with vendors to assess vendor products, understand vendor’s delivery models and assist in implementing them at Capillary</li><li>A solution architect can work across multiple projects with varied stakeholders. You shall set architectural direction, build consensus, mediate conflicts providing technical leadership and advisory services to the business.</li><li>You shall anticipate needs and potential objections and help to create an environment that solicits positive contributions from all participants: Solution and Technical Architects, engineering teams, product managers, project managers, product analysts, test and project teams, Information Security, and Operations.</li><li>You shall have excellent interpersonal communication and organizational skills that are required to operate as a leading member of global, distributed teams that deliver quality services and solutions.</li><li>You shall also cultivate lasting relationships across the business, IT, and vendors/industry analysts to maintain insight into the broader enterprise as well as industry trends.</li><li>You shall be recognizing industry technology trends and emerging technologies understanding how they apply to Capillary and can drive their adoption into our organization.</li><li>You shall be evangelizing and encouraging the importance of technical quality, emerging technologies, sharing &amp; experimentation across the org through mentoring, hackathons, communities, etc.</li><li>You shall guide others in resolving complex issues in solution architecture and solves complex, escalated aspects of a project</li></ul> It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.