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Voice Process - International

Bengaluru
Full-Time
Junior: 1 to 3 years
18K - 24K (Per Year)
Posted on Apr 28 2023

Not Accepting Applications

About the Job

Skills

Customer Service
English
Hindi
Voice process

Role : Voice Process - International

Process : Automobile(Premium)

Responsibilities:

• Inbound Calls II Customer Service II Problem Solving.

• Manage incoming calls and customer service inquiries.

• Provide information about products and services and record details of complaints.

• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken.

• Follow up to ensure that appropriate actions are taken on customer requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation.


Requirements:

• Graduation required.

• 1 year of experience in BPO is a must.


Mandatory Skill set : Excellent English + Hindi

Salary : 3.7 LPA ( Depends on Last drawn CTC)

Shifts : Rotational

Transportation : One way transportation is provided for late log out

Mode of work : Work from Office

Interview Location: Whitefield

About the company

Call For Jobs is the fastest growing staffing provider in India. With over 5 years of experience, we have mastered the manpower business, focusing on every aspect of hiring and workforce management. Our services span across general staffing, integrated facility management and HR technology. Our Strengths: 1. We have extended our services to around 50+ clients. 2. A Technology Oriented Company ...Show More

Industry

Banking

Company Size

201-500 Employees

Headquarter

Hyderabad

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