Phone Banking Officer

24

Applications

Pune
Full-Time
Fresher: Less than 1 year
18K - 24K (Per Month)
Posted on Apr 26 2023

About the Job

Skills

Banking
Sales
Telemarketing

Customer Engagement: Continuous engagement with the portfolio customers mapped 

as per the contact policy, with accurate & complete capture of interaction details. 

∙Call handling as per defined standards. 

∙Accurate resolution for customer queries. 

∙Promoting Digital Banking services for a superior customer service experience. 

∙Profiling of customers in order to aid right cross-servicing of Bank products 

∙Accurate logging and resolution of complaints. 

∙Attrition control of customers. 

∙Regular interactions with the customers and pro-actively assessing customer needs. 

∙Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. 

∙Ensure portfolio quality of relationship while racing considering eligibility. 

About the company

Call For Jobs is the fastest growing staffing provider in India. With over 5 years of experience, we have mastered the manpower business, focusing on every aspect of hiring and workforce management. Our services span across general staffing, integrated facility management and HR technology. Our Strengths: 1. We have extended our services to around 50+ clients. 2. A Technology Oriented Company ...Show More

Industry

Banking

Company Size

201-500 Employees

Headquarter

Hyderabad

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