Role : Voice Process - International

Process : Automobile(Premium)

Responsibilities:

• Inbound Calls II Customer Service II Problem Solving.

• Manage incoming calls and customer service inquiries.

• Provide information about products and services and record details of complaints.

• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken.

• Follow up to ensure that appropriate actions are taken on customer requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Requirements:

• Graduation required.

• 1 year of experience in BPO is a must.

Mandatory Skill set : Excellent English + Hindi

Salary : 3.7 LPA ( Depends on Last drawn CTC)

Shifts : Rotational

Transportation : One way transportation is provided for late log out

Mode of work : Work from Office

Interview Location: Whitefield