Phone Banking Officer
Phone Banking Officer34
Applications
34
Applications
Hyderabad
Full-Time
Fresher: Less than 1 year
₹ 18K - ₹ 24K (Per Month)
Posted on Apr 03 2023
Not Accepting Applications
About the Job
Skills
banking
sales
tele marketing
- Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and pro-actively assessing customer needs.
- Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Achievement of portfolio parameters: Meet the defined objectives of the Portfolio managed by the respective VRM
- Sales: Right cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
About the company
Call For Jobs is the fastest growing staffing provider in India. With over 5 years of experience, we have mastered the manpower business, focusing on every aspect of hiring and workforce management. Our services span across general staffing, integrated facility management and HR technology.
Our Strengths:
1. We have extended our services to around 50+ clients.
2. A Technology Oriented Company ...Show More
Call For Jobs is the fastest growing staffing provider in India. With over 5 years of experience, we have mastered the manpower business, focusing on every aspect of hiring and workforce management. Our services span across general staffing, integrated facility management and HR technology.
Our Strengths:
1. We have extended our services to around 50+ clients.
2. A Technology Oriented Company using the latest HRIS Modules to help companies accelerate growth by providing suitable services.
3. We have a good network in Pan India. This makes our reachability very strong and cater to the sourcing challenges which are faced by the Client.
4. Call For Jobs currently has associates in over 100+ cities in India
5. Professional Team of 150+ professionals
6. Full cover and benefits to our resources, including self-service
7. Strong focus on key verticals â Retail, Banking Financial Services & Insurance, Pharma, Manufacturing, Engineering, FMCG, FMCD, IT & ITES - BPO, Telecom, Education, Automobiles, Construction, Ecommerce & Logistics, etc.
...Show Less
Industry
Banking
Company Size
201-500 Employees
Headquarter
Hyderabad
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