·      Experienced: 1 to 3 yrs. Relevant exp.

·      Preference location: Ahmedabad & Gujarat.

·      Job Location: Ahmedabad, Work from the Office only.

·      Must be from Operation and support background.

·      Shift time: (9.30:00 AM to 7:30 PM IST).

·      Package: 3LPA to 3.6LPA (Negotiable)

           Required Skills:

·      strong understanding of financial operations, proficiency with technology systems, excellent analytical abilities, meticulous attention to detail, problem-solving skills, regulatory compliance knowledge, communication skills, ability to collaborate cross-functionally, and experience with data analysis to identify operational inefficiencies, L1 support, day to day reconciliation report

Technical Skills:

·      Understanding of financial systems and platforms 

·      Data analysis and visualization tools

Operational Skills:

·      Risk management and compliance awareness 

·      Incident management and escalation procedures 

·      Quality assurance and control 

Customer Service Skills:

·      Excellent communication and interpersonal skills 

·      Customer issue resolution and escalation management 

·      Ability to build strong customer relationships

            Financial Knowledge:

·      Understanding of financial products and services 

·      Payment processing mechanisms 

·      Accounting principles and day to day reconciliation 

·      Regulatory compliance (KYC, AML)