BSA Infomedia provides verification and collections services to corporate clients, primarily from sectors such as banking, telecom and insurance. Our executives extensively trained in customer handling form the backbone of our Infomedia business. Our result-driven practice helps clients in their asset recovery. Executive direction is supported by seasoned management, which ensures best practices and ethics are followed at all times to achieve the desired results.

With cutting-edge technology, including dedicated data correction software, receipt reconciliation software, and a strong back-office team that swiftly handles over 2 lakh points monthly pan India, the arm effectively provides the following services to banking and telecom sector clients:

Pick-up of payments for PDD and Bucket – X/30
Collection on bucket – 60 and 90
Field visit and collection from non -contactable cases
Field verification and credit rating
Tele verification
Welcome visit
Data update
Data correction



Company OverviewBSA INFOMEDIA PVT LTD provides verification and collections services to corporate clients, primarily from sectors such as banking, telecom, and insurance. Our result-driven practice helps clients in their asset recovery using cutting-edge technologies and a strong back-office team. Based in New Delhi and employing 51-200 professionals, we ensure best practices and ethics are followed at all times to achieve the desired results. Job OverviewWe are seeking a Field Operations Manager to join our team in Delhi. This is a full-time, mid-level role requiring 4 to 6 years of relevant work experience. The Field Operations Manager will oversee field operations, manage teams, and ensure effective execution of tasks and projects. The ideal candidate should have strong decision-making, analytical thinking, and time management skills. Qualifications and Skills<ul><li>Analytical thinking (Mandatory skill) - Ability to analyze scenarios and make data-driven decisions to optimize field operations.</li><li>Decision-making (Mandatory skill) - Strong decision-making skills to guide the team and manage challenges effectively.</li><li>Time management (Mandatory skill) - Proficiency in managing time efficiently to ensure timely completion of tasks and projects.</li><li>Leadership - Proven experience in leading and managing teams to achieve organizational goals.</li><li>Problem-solving - Capability to identify issues and develop effective solutions to overcome obstacles in operations.</li><li>Communication - Excellent verbal and written communication skills to effectively convey information to team members and clients.</li><li>Project management - Experience in managing projects from initiation to completion, ensuring all objectives are met.</li><li>Team management - Ability to manage and coordinate teams, providing guidance and support as needed.</li></ul> Roles and Responsibilities<ul><li>Oversee field operations and ensure the timely completion of verification and collection services.</li><li>Manage a team of field executives, providing guidance and support to achieve daily, weekly, and monthly targets.</li><li>Coordinate with clients to understand their requirements and ensure service delivery meets client expectations.</li><li>Implement best practices and ethical guidelines to maintain the highest standards of service quality.</li><li>Utilize dedicated software and technologies to streamline operations and improve efficiency.</li><li>Conduct regular performance evaluations and provide feedback to team members for continuous improvement.</li><li>Resolve any issues or challenges that arise during field operations to ensure smooth workflow.</li><li>Prepare and present reports on field operations to senior management, highlighting key metrics and areas for improvement.</li></ul>

Company OverviewBSA INFOMEDIA PVT LTD provides verification and collections services to corporate clients in banking, telecom, and insurance sectors. With a focus on asset recovery, our executives are trained in customer handling. Supported by seasoned management, we ensure best practices and ethics to achieve results. Using cutting-edge technology, we handle over 2 lakh points monthly pan India, offering services such as payment pick-up, collection, field verification, tele verification, and data correction. Headquartered in New Delhi, we employ 51-200 people. Learn more at <a href="http://www.bsacorp.co.in" rel="noopener noreferrer" target="_blank">www.bsacorp.co.in</a>. Job OverviewWe are looking for a junior level Recovery Agent to join our team at BSA INFOMEDIA PVT LTD. This is a full-time position with the location base in Gorakhpur, Mathura, Varanasi, Agra, Amritsar, Ludhiana, and Mohali. The ideal candidate should have between 1 to 3 years of work experience in a similar role. Qualifications and Skills<ul><li>Excellent communication skills to engage effectively with clients and stakeholders.</li><li>Strong problem-solving abilities to address and resolve collection issues efficiently.</li><li>Empathy to handle sensitive financial situations with care and understanding.</li><li>Effective time management skills to handle multiple tasks and meet deadlines.</li><li>Legal knowledge to ensure compliance with relevant laws and regulations.</li><li>Negotiation skills (Mandatory skill) are essential to negotiate payment terms and settlements.</li><li>Attention to detail (Mandatory skill) for accurate data collection and processing.</li><li>Persistence (Mandatory skill) to follow up with non-cooperative clients and ensure payments are collected.</li></ul> Roles and Responsibilities<ul><li>Contact clients to collect overdue payments and manage a portfolio of accounts.</li><li>Negotiate repayment plans and terms with clients to ensure full recovery of debts.</li><li>Update and maintain accurate records of all interactions and payments.</li><li>Conduct field visits to non-contactable clients and recover outstanding payments.</li><li>Verify data and update client information accurately in our systems.</li><li>Ensure compliance with legal and company policies during the recovery process.</li><li>Work closely with the back-office team to reconcile receipts and correct data discrepancies.</li><li>Report recovery and collection performance to management regularly.</li></ul>

Company Overview:BSA Infomedia Pvt Ltd provides verification and collections services to corporate clients, primarily in sectors such as banking, telecom, and insurance. With a result-driven approach and seasoned management, the company ensures best practices and ethics are followed to achieve desired results. Job Overview:Recovery Agent - Junior Level | Full-Time | Delhi, Noida, Ghaziabad, Gurgaon | 1-3 years of experience | 51-200 employees Qualifications and Skills:<ul><li>Negotiation</li><li>Communication</li><li>Problem-solving</li><li>Attention to detail</li><li>Persistence</li><li>Time management</li><li>Legal knowledge</li></ul> Roles and Responsibilities:<ul><li>Engage in negotiations to facilitate recovery of assets</li><li>Communicate effectively with debtors and clients</li><li>Utilize problem-solving skills to address collection challenges</li><li>Demonstrate attention to detail in documentation and processes</li><li>Show persistence in pursuing overdue payments or assets</li><li>Manage time efficiently to meet collection targets</li><li>Apply legal knowledge in adherence to collection regulations</li></ul>

Company Overview BSA Infomedia provides verification and collections services to corporate clients in the banking, telecom, and insurance sectors. The company is known for its asset recovery practices and ethical approach to customer handling. Job Overview Junior Payment Collection Field Executive with 1-3 years of experience needed at BSA INFOMEDIA PVT LTD. Full-Time position based in Delhi, Gurgaon, Faridabad, Noida, Ghaziabad. Salary range: Competitive. Company size: 51-200 employees. Industry: Banking, Telecom, Insurance. Qualifications and Skills <ul><li>Address traceability</li><li>Following Up</li><li>Discipleship</li><li>Communication</li><li>Responsible</li><li>Finance</li></ul> Roles and Responsibilities <ul><li>Pick-up payments for PDD and Bucket-X/30</li><li>Collect payments on bucket-X</li><li>Field visit and collect the payments from the customers</li></ul>

Job Overview:As a Recovery Manager for Banking Services, you will be responsible for developing and implementing strategies to recover outstanding debts and delinquent accounts in adherence to regulatory guidelines and organizational policies. Your primary objective will be to minimize financial losses while maintaining positive customer relationships.Key Responsibilities:<ol><li>Develop and execute comprehensive recovery plans for delinquent accounts, focusing on timely and efficient resolution.</li><li>Monitor and analyze delinquent accounts to identify patterns and trends, allowing for proactive intervention and mitigation of potential losses.</li><li>Collaborate with internal stakeholders, including risk management, legal, and operations teams, to ensure alignment of recovery efforts with organizational objectives and regulatory requirements.</li><li>Utilize various communication channels to engage with customers, including phone calls, emails, and letters, to negotiate repayment terms and resolve disputes.</li><li>Maintain accurate records of all communication and interactions with customers, documenting payment arrangements and progress towards resolution.</li><li>Evaluate and recommend appropriate collection strategies, considering the financial circumstances and risk profile of each customer.</li><li>Stay updated on industry best practices and regulatory changes related to debt recovery, ensuring compliance with applicable laws and regulations.</li><li>Provide regular reports and updates to senior management on the status of delinquent accounts and recovery efforts, highlighting key performance indicators and areas for improvement.</li></ol>