Tech Lifecycle Mgmt. Sr Consultant I

Department: Infrastructure Operations

Location: Chicago, IL

Duration: 6 months

Essential Duties & Responsibilities

1. Performs a combination of duties in accordance with departmental guidelines:
2. Partners with various technology areas to ensure a comprehensive list of technology assets/attributes is in place and being regularly reviewed and updated, including CMDB audits, upcoming IT Hardware and Software contract renewals, financials, forecasting and budgeting.
3. Collaborates and co-ordinates with others on the team to ensure technical needs are being addressed for upcoming maintenance renewals.
4. Drives and monitor status for any End of Life and End of Support products that are being addressed / actioned.
5. Leads meetings to drive consensus around prioritizing accurate CMDB updates (hardware and software) and upcoming maintenance contract renewals.
6. Proactively communicates early and clearly in regard to upcoming hardware and software renewals, CMDB updates, end of life/end of support issues and provides transparency to these items at senior leadership level.
7. Works with team, business, and technical leaders to understand business operations and needs, in order to provide appropriate support.
8. May make recommendations to improve processes and standards.
9. Assists in scoping out projects and continues to monitor progress to mitigate hardware and software renewal risks.
10. Clearly and concisely socializes and drives decisions on upcoming renewals and ensures buy-in at areas of technology, including with Managed Service Provider(s). 
11. Prepares and may present at steering committee meetings to ensure and helps to ensure the scrum / delivery teams are aligned and prepared to participate.
12. Manages, and maintains comprehensive, accurate plans and schedules, and escalation management defined by governance standards.
13. Maintains, socializes, and enforces CLIENT governance standards.
14. Participates in improving the overall delivery model through consistent feedback loop and Information sharing.
15. Exhibits and promotes collaboration and knowledge sharing, shares industry best practices, and addresses problems or concerns.
16. May perform additional duties as assigned. 
17. Must be able to work with Technical teams, Procurement and Suppliers on technology options, quotes, and contract renewals.

Skills, Knowledge & Abilities

1. Proven experience with Project Management and Business Analyst Advanced computer skills including Microsoft Office Suite and other business-related software systems.
2. Ability to manage multiple priorities and work independently to achieve team goals.
3. Excellent communication and interpersonal skills to work effectively with peers, clients, Technology management, and be an effective member of cross-functional teams.
4. Ability to present and contextualize information and data that can be consumed by senior leaders and C-Suite executives.
5. Requires strong diplomacy skills to guide, influence and convince others.
6. Explains complex information and works to build consensus.
7. Knowledge of Technology and Operations processes and operating models, coupled with a good understanding of assigned business areas/portfolios.
8. Ability to make tactical decisions and provide input and recommendations related to project approaches and execution.
9. Strong attention to detail, problem-solving and analysis skill sets.
10. A solid understanding of the insurance industry, its products, practices, and operations.

Education & Experience

1. Bachelor's degree in a related discipline such as Computer Science, Information Technology, business, or equivalent work experience
2. Typically, a minimum of seven years of related work experience in multiple areas of technology including project / program management
3. Familiarity with Technology Lifecycle Management activities and phases (n-x, End of life, End of Support)
4. Understanding of CMDB, contract renewals, procurement processes, forecast and budgeting as it pertains to technology lifecycle management.

Required Skills:

Asset Management, Configuration Management Database, Hardware, Contract Management/Procurement, Maintenance.

Additional Skills:

Detail Oriented, Project Management, Financials, Microsoft Office, Budgeting, Operations, Forecasting, Audit, Problem-Solving, Business Operations, Governance, Procurement.