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Technical Support Representative

Bangalore
Full-Time
Junior: 1 to 3 years
1L - 4.1L (Per Year)
Posted on Sep 19 2022

Not Accepting Applications

About the Job

Skills

Process - Technical Chat Process/ Email / International bpo chat process / Voice Process


Job Responsibility


  • Comprehend and process all email and chat correspondences from customers in a timely manner
  • Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat
  • Complete all customer care follow-ups in a timely fashion
  • Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
  • Provide alternatives & Superior customer experience on emails and chat Ability to take quick decisions and respond to customer inquiries in an appropriate manner Be nimble and flexible to serve in multi-channel environment as per business requirement.


Location: Bangalore 

For more information 

Contact HR Vijay @ 9739222910  [Call or Whatsapp]

Email: hr2910@blackwhite.in


About the company

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Consi ...Show More

Industry

Staffing and Recruiting

Company Size

51-200 Employees

Headquarter

Bangalore