Process Associate



Junior (1 to 3 years)
Posted on Sep 21 2022

About the Job


Currently Hiring For International Voice Support for E- Commerce.

Candidates with 0 - 4 years experience in International Customer Support Can apply.

Undergraduates and Graduates with any discipline can apply

Looking out for Immediate Joiners

Easy Selection.

  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
  • Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  • Productivity applications like Microsoft office tools.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customer’s time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office




  • Job Location   : Pune and Bangalore
  • Qualification : Customer support- Full time Graduates

                           Service Desk - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science

  • Shifts               : 24*7
  • Experience     : 1+ Years


About the company

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Consi ...Show More


Staffing and Recruiting

Company Size

51-200 Employees



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