International Voice / Non Voice process

410

Applications

Bangalore
Full-Time
Fresher: Less than 1 year
2L - 4L (Per Year)
Posted on Feb 10 2023

About the Job

Skills

Communication
Quick learner
Problem Solving

In order to apply or attend the rounds of interview

CONTACT:

HR SATHYA PRAKASH SHARMA

MAIL ID : hr3861@blackwhite.in

CONTACT NO. : 9980003861




Eligibility Criteria : Any Graduate or Undergraduate with Minimum one year of International BPO experience


Requirements and Skills

  • Experience as a Customer Support Representative
  • Understanding of how CRM systems work
  • Excellent communication and problem-solving skills
  • Candidate should possess excellent oral and written communication skills
  • Candidate with good customer service skills would be preferred
  • Respond to customer queries in a timely and accurate way
  • Identify customer needs and help customers use specific features
  • Inform customers about new features and functionalities
  • Prior experience in Customer Service industry will be an added advantage.
  • Should be open to work in Night shifts / Rotational Shifts.



Experience as a Customer Support Specialist or similar CS role

Familiarity with our industry is a plus

Understanding of how CRM systems work

Excellent communication and problem-solving skills



CONTACT:

HR SATHYA PRAKASH SHARMA

MAIL ID : hr3861@blackwhite.in

CONTACT NO. : 9980003861



Location: Bangalore

About the company

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Consi ...Show More

Industry

Staffing and Recruiting

Company Size

51-200 Employees

Headquarter

Bangalore

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