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Non voice Process / customer support

India
Full-Time
Fresher: Less than 1 year
1L - 4.6L (Per Year)
Posted on Sep 19 2022

Not Accepting Applications

About the Job

Skills

Roles and Responsibilities


Customer Service Representative - Non-Voice Process Email Chat Support

Ensuring the requests are completed thoroughly and accurately within the appropriate time frame

  • Adhering to Client SLAs.
  • Maintaining and updating client specified trackers as per the task.
  • Follow daily work patterns and be responsible towards targets.
  • Maintain up-to-date knowledge of client policies, statutory requirements and special handling procedures.
  • Prioritize own activities and assist team members as needed in order to meet client deadlines and quality standards
  • Provide input into process improvement opportunities.
  • Participates in cross-functional training.

Qualification: 10+2, Graduate fresher or Experience


Perks and Benefits

Role - Non-Voice Process Email Chat

Industry - BPO / Call Centre

Functional Area - Customer Success

Role Category - Non-Voice

Employment Type - Full Time, Permanent

Key Skills - Customer Service / Non-Voice Process

Location - Bangalore


 FOR ANY QUERIES CALL OR WHATSAPP YASHASWI@8095022887

OR WHATS APP / SEND YOUR RESUME AT hr2887@blackwhite.in

About the company

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Consi ...Show More

Industry

Staffing and Recruiting

Company Size

51-200 Employees

Headquarter

Bangalore