Group founded in 1985 and started operations as first phase Authorized Dealer of M/s. Hero Moto Corp Ltd., (Formerly known as M/s. Hero Honda Motors Ltd.,) Over the years, BJR Group has successfully diversified into Automobile Spare Parts Warehousing and Supply Chain Partner, Vehicles Retail and After-sale Service Partner and Vehicle Body shop and Engineering Work Service providers. Earlier, the group was Authorized Dealers for Daewoo Motors India Ltd. and had operations spread across the entire state of Andhra Pradesh with 3S facilities at Hyderabad and Vijayawada.

Currently, the group is rendering quality sales and service as pioneer Dealership and Supply Chain Partner for Ashok Leyland and Hero Moto Corp Ltd., with operations spread across the entire region of Telangana. The group boasts of being one of the largest Supply Chain Partners for Hero Genuine Spares in India and the Dealer with the Largest Spread Territory and Network in South India for Ashok Leyland LCV/ICV. In addition, the group provides high quality custom-built vehicle body solutions as per the needs of various Commercial Vehicle owners.

Our Dealership M/s. Venkateshwara Auto Motors with Head Office at Warangal has 12sales/service offices spread across 8 districts in Northern Telangana. Our Supply Chain Management firm M/s. Venkateshwara Associates is located at Hyderabad in a 40,000Sq. feet warehouse with an outlet in Ramkote, Hyderabad. We are working to open supply and retail points in Hyderabad East, Hyderabad West, Hyderabad South, Medak and Nalgonda by end of this FY 2019-20. BJR Group’s latest project ZIVA Engineering Works has a state of the art facility in Warangal, Telangana with latest equipment and body shop facilities to deliver high quality solutions to its customers. With addition of more business through new upcoming ventures, BJR group is all set to grow past the Rs.200Crs mark by end of next financial year.

The Group is focused on creating a niche and value in various sectors.

Job Overview<h3> </h3><h3>Job Title: Accountant Executive</h3><h3>Salary: 20k - 30k</h3><h3>Experience: 2-4 Years</h3><h3>Location: Hyderabad</h3> Qualifications and Skills <ul><li>2-4 years of experience in accounting or finance</li><li>Strong knowledge of financial reporting, budgeting, tax compliance, and audit preparation</li><li>Proficiency in financial analysis and strategic planning</li><li>Ability to manage risks effectively</li><li>Excellent communication and interpersonal skills</li></ul> Roles and Responsibilities <ul><li>Manage financial transactions, including budgeting, financial reporting, and tax compliance</li><li>Prepare financial statements and reports for management review</li><li>Conduct financial analysis to support strategic planning and decision-making</li><li>Coordinate audit preparation and ensure compliance with regulations</li><li>Implement risk management strategies to safeguard financial assets</li></ul>

Job Overview Role : Spare PartsExperience : 1 to 3 YearsIndustry : Two Wheeler Automotive Parts Location : Hyderabad Qualifications and Skills <ul><li>1-3 years of experience in Spare Automotive Parts industry</li><li>Knowledge of Two-Wheeler spare parts and accessories</li><li>Strong customer service skills and ability to handle parts inquiries effectively</li><li>Experience in managing inventory and coordinating with suppliers</li><li>Sales skills to drive parts sales and meet revenue targets</li></ul> Roles and Responsibilities <ul><li>Manage inventory of spare automotive parts for two-wheelers</li><li>Provide excellent customer service and support for spare parts inquiries</li><li>Coordinate with suppliers for timely delivery of parts</li><li>Generate sales leads and process parts sales transactions</li><li>Maintain accurate records of parts stock and sales transactions</li></ul>

Job Title : Service AdvisorExperience Required : 1 to 3 YearsJob Location : Hyderabad Job Overview Service Advisor role at BJR Group in Hyderabad, Full-Time position. Ideal for candidates with 1-3 years of experience. Join a leading company in the automotive industry with 501-1000 employees. Qualifications and Skills <ul><li>Customer Service</li><li>Automotive Knowledge</li><li>Problem Solving</li><li>Communication Skills</li><li>Time Management</li><li>Sales Skills</li><li>Technical Aptitude</li><li>Conflict Resolution</li></ul> Roles and Responsibilities <ul><li>Provide exceptional customer service in vehicle servicing and repairs</li><li>Act as a liaison between customers and the service department</li><li>Assess vehicle issues and recommend solutions</li><li>Manage service appointments and communicate updates to clients</li><li>Upsell service packages and products to customers</li></ul>

Job Title : Customer Relationship ExecutiveExperience Required : 1 to 3 yearsJob Location : Hyderabad NOTE: ONLY FEMALE CANDIDATES Job Overview Seeking a Customer Relationship Executive with 1-3 years of experience to join BJR Group in Hyderabad. Full-Time role with opportunities for growth and development. Join a leading company in the Automotive sector with over 501-1000 employees. Competitive salary and benefits package offered for the right candidate. Qualifications and Skills <ul><li>Excellent communication skills</li><li>Effective problem-solving abilities</li><li>Strong interpersonal skills</li><li>Prior experience in customer service and sales</li><li>Good time management and organization skills</li><li>Ability to negotiate and exhibit empathy towards customers</li></ul> Roles and Responsibilities <ul><li>Manage and build strong relationships with customers</li><li>Address customer inquiries and concerns in a timely manner</li><li>Coordinate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to upsell products and services</li><li>Maintain accurate records of customer interactions</li></ul>

Job Profile - Customer Relationship ExecutiveJob title: Customer Relationship ExecutiveDepartment: Customer&nbsp;Reporting to: Customer Relationship Manager&nbsp;&nbsp; NOTE: ONLY FEMALE CANDIDATES Job SummaryBeing a CRE you project the premium image of ACKO Drive and are friendly polite and well-mannered.&nbsp;You are responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keeping the customer loyal to the brand. You provide the customer with primary information and solutions on products and services to meet his needs and desires. Being the first point of contact for the customer, you have to represent the ACKO Drive brand effectively and positively.&nbsp;Qualification&nbsp;You are graduated from any faculty or have a diploma.&nbsp;Training• Participation in the manufacturer’s trainings as well as external soft skill trainings.&nbsp;Experience&nbsp;• Automotive experience with required interpersonal &amp; Communication skills.&nbsp;&nbsp;&nbsp;Competencies Interpersonal &amp; Social competence&nbsp;• You are able to relate to the customer’s needs and options.• You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance.• You have high self-esteem, and you are controlled and focused even in stressful situations. And you can handle conflicts and resolve it amicably.• You remain calm and factual and are guided by a win-win solution.• You See feedback as an opportunity to improve and opens channels for feedback. You also provide feedback which is objective and constructive in nature.• You can put yourself in the position of others and tries to comprehend the point of view of the others.&nbsp;• You listen carefully, and can identify the underline meaning and real demands.• You build a relationship with the customer that is based on honesty, mutual respect, confidence and mutual trust.• You talk clearly in the language that the customer will understand and avoids using jargons.• You are a good team player and always support and motivate your colleagues.&nbsp;Method &amp; process competence• You Understand and are aware of business management co-relation, e.g. Customer satisfaction, root cause analysis, you are responsible to a large extent for CSI.• You use service marketing tools to increase After-Sales business.• You take an interest in local cultural events, sports and politics and are well informed about regional events and developments.• You are motivated by work and takes pleasure in it and you are absolutely convinced about what you are doing.• You know the history, mission &amp; vision of ACKO as an organization.• You work according to the ACKO Drive service processes and standards.&nbsp;Specialist competence• You are an expert in implementing Customer Relationship Strategy.• You represent the brand, and you are the long term personal partner of the customer and provide orientation by information.• You are an important point of contact, and are a facilitator between the needs of the customer and the company.• You take care of the customer relationship in every stage of the ownership, supported through Marketing and Service Programs.• Contributes to the critical interaction and dialogue after the vehicle has been purchased, builds up confidence, trust and loyalty with the Customer.• You have good communication skill, brief knowledge of the Multiple Brands, Dealer policies and service products. IT competence• You have general PC skills and knowledge of Office appliances (e-mail programs, e.g. MS Office, the Internet, e-business, intranet, etc.).&nbsp;• You independently administer prospective customer databases.• You have a sound knowledge of current After-Sales IT tools and are able to use these (e.g. CEIP, DMS, DDW, Topix, NPS etc.)&nbsp;&nbsp;&nbsp;Tasks&nbsp;&nbsp; Maintain Customers Data Base• All Workshop Customers data to be maintained with correct and latest account details (Contact no. contact person name, e-mail ids, bill to account, etc.).&nbsp;Scheduling an Appointment• Accept service booking and register in DMS by opening SR and PRO.• Accepted appointments to be informed to respective service advisors, Service Manager and Parts department.• Making a prior call for reconfirmation of appointments.&nbsp;Welcome and greet customers• Customers arrived at reception to be greeted and introduce to respective service advisors in case all service advisors are busy.Preparing Analysis• Vehicles which have not visited from last two years to be extracted from DMS and inform to the Service Manager.• Instant feedback analysis to be done.• Service follow up analysis to be done.• Root cause analysis to be given to Service Manager.&nbsp;Follow-up Service for Customer• 7th day follow up call to be made.• Positive and negative feedback with analysis to be given to Service Manager.Complaint management&nbsp;• Register customer complaint in CEIP.• Use the complaint source as walk in, emails, letters referred by JLR, SFU etc.• Root cause analysis of customer complaint.&nbsp;Build and enhance customer relationship• Reminder of Service.• Promotion of company’s activities in relation to service, parts and car sales campaign. Interaction PartnersAs a Customer Relation Executive, you demonstrate a maximum of appreciation, professionalism and competence towards your colleagues and customers. Finding the optimal individual solution for the customer is the goal of all contact.Customer Care DepartmentThese colleagues assist you with customer contact in the service field:• Certified Service Advisor • Service Receptionist • CashierCustomer/suppliers/public• Acquire new customers, conduct public relations and negotiate prices, conditions and contractual agreements.• Represent the service outlet.&nbsp;Workshop departmentYou consult with the following colleagues for solutions to all service work on the customer’s vehicle:• Workshop Foreman • Works Manager