Company Overview Bizten Enterprises Pvt Ltd is a service-oriented company with 201-500 employees. We strive to deliver top-notch solutions to our clients and create a positive work environment for our employees. Visit our website at https://www.biztenent.com/ for more information. Job Overview The Front Office Manager is responsible for overseeing the reception area and ensuring that all front desk activities are carried out smoothly. This role involves managing the daily operations of the front office, handling customer inquiries and complaints, and coordinating with other departments to provide excellent customer service. Qualifications and Skills <ul><li>Proven work experience as a Front Office Manager or similar role</li><li>Excellent communication and interpersonal skills</li><li>Proficient in using Microsoft Office software</li><li>Strong organizational and multitasking abilities</li><li>Ability to remain calm and composed in stressful situations</li><li>Attention to detail and problem-solving skills</li><li>Customer-oriented mindset</li><li>Ability to train and motivate a team</li><li>Knowledge of office management procedures</li><li>Bachelor's degree in a related field is preferred</li></ul> Roles and Responsibilities <ul><li>Oversee the reception area and manage front desk operations</li><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer and direct phone calls appropriately</li><li>Manage and schedule appointments</li><li>Handle customer inquiries and provide accurate information</li><li>Resolve customer complaints and escalate issues when necessary</li><li>Coordinate with other departments to ensure smooth operations</li><li>Train and supervise front office staff</li><li>Maintain records and ensure proper filing of documents</li><li>Monitor office supplies and place orders when needed</li><li>Ensure compliance with company policies and procedures</li><li>Handle administrative tasks as assigned</li></ul>

<ul><li>Candidate Must Have experience of 5 years or above.</li><li>well connect to the india pharma companies / intl users in USA or Europe/ROW market</li><li>responsible to market the API and pharma int in India , USA, EU and ROW</li><li>following the customers requirements etc.</li><li>observe and trap the competitor prices, campaigns, new product launch.</li><li>ensure the good market share of the products under portfolio</li><li>provide hands on support through field working with sales and marketing team.</li><li>design the unique specific campaigns to take or achieve maximum market share and help to penetrate in the market.</li><li>design the product brochures , literature and lbl etc.</li><li>travel widely to work in field with sales and marketing team all across india or in the assigned geographical region.</li><li>design advertisements for medical magazines, conference, journals.</li><li>write the articles for medical magazines, conference, journals.</li><li>newsletters for updating field persons . mention success stories and education material in news letters.</li><li>Develope successful marketing campaigns and own their implementation and execution</li><li>Produce valuable and engaging content for sales and marketing team.</li><li>Build strategic relationships and partner with key industry players, agencies and vendors</li><li>Be in charge of marketing budget and allocate/invest funds wisely</li><li>Measure and report performance of marketing campaigns, gain insight and assess against goals</li><li>inventory management for optimal product availability.</li><li>provide and arrange product training sessions for sales and marketing team.</li><li>always try to find new product and present project report and feasibility.</li></ul>