As a Junior Product Designer, the role involves playing a key part in the design team, contributing to the creation of user-centric products that are functionally effective and in line with the product vision. This position requires close collaboration with senior designers, product managers, and engineers to bring ideas to life, ensuring a seamless user experience across all platforms.<

As a Graphic Designer at Bigyellowfish, the role entails understanding, conceptualizing, and executing quality graphic and visual solutions for business, product, and marketing requirements. The role includes creating deliverables for both print and digital media such as brand collaterals, illustrations, infographics, data visualizations, social media posts etc. The role will be responsible for

We are an Employee Engagement and Behavioural Risk Management platform at the intersection of psychology, 
business and technology. We offer a digital platform that converges well-being, collaboration and reinforced 
learning. Our focus lies in driving tangible outcomes in critical areas such as safety, productivity, engagement, and 
fostering trust and transparency. Our solution has found wide adoption in safety-critical industries where these 
metrics are paramount to success

Company Overview Bigyellowfish Technologies is an Employee Engagement and Behavioural Risk Management platform that combines psychology, business, and technology. Our digital platform focuses on well-being, collaboration, and reinforced learning to drive tangible outcomes in critical areas such as safety, productivity, engagement, and trust. With a strong presence in safety-critical industries, we have a dedicated team of 11-50 employees. Job Overview We are hiring a Client Success Executive to join our team at Bigyellowfish Technologies. As a Client Success Executive, you will be responsible for ensuring the success and satisfaction of our clients. You will work closely with our client base to understand their needs, provide technical support, and offer solutions to maximize their experience with our platform. This is a full-time position based in Bangalore Urban, Karnataka, India. Qualifications and Skills <ul><li>1-3 years of experience in a client-facing role, preferably in customer success or account management</li><li>Strong communication and interpersonal skills to effectively engage with clients</li><li>Excellent problem-solving and troubleshooting abilities</li><li>Ability to collaborate with cross-functional teams and prioritize tasks in a fast-paced environment</li><li>Experience in using project management tools</li><li>Customer-oriented mindset with a focus on delivering exceptional service</li><li>Familiarity with business-to-business (B2B) background</li><li>Passion for technology and a willingness to learn.</li><li>Proficiency in Microsoft Office, particularly Excel.</li><li>Basic knowledge of project management tool (any).&nbsp;</li></ul> Roles and Responsibilities <ul><li>Build and maintain strong relationships with clients, ensuring their satisfaction with our platform</li><li>Provide technical support to clients, troubleshoot and resolve any issues they may encounter from the pilot phase itself.</li><li>Understand client needs and offer customized solutions to maximize their experience with our platform</li><li>Collaborate with cross-functional teams to ensure seamless delivery of services to clients</li><li>Identify opportunities for upselling and cross-selling to generate business growth</li><li>Conduct regular check-ins and trainings with clients to ensure adoption and success</li><li>Proactively identify and address client concerns or challenges</li><li>Gather client feedback and communicate insights to relevant teams for continuous improvement</li><li>Stay up-to-date with industry trends and best practices to guide clients in achieving their goals</li><li>Daily review and internal reporting of product usage, client-wise through admin dashboard setup&nbsp;</li></ul>

ROLE: Technical Pre-Sales Associate	 	 	 	 Responsibilities:	 	 Market Research:	 	 Conduct research on client requirements, industry trends, and competitor offerings to gather relevant information.	 	 Design and build the appropriate pre-sales demonstration environment and keep this updated.	 	 	 	 Assist in Preparing Proposals: 	 	 Collaborate with delivery managers, Senior Management, Product Team and Support Teams to gather requirements and aid in crafting high-quality proposals, presentations, and sales collateral to effectively showcase our IT solutions to potential clients.	 	 	 	 Customer Requirement Research:	 	 Conduct research on client requirements, industry trends, and competitor offerings to gather relevant information supporting the presales process.	 	 Coordination and organization of demand generating activities like tradeshows, company events or customer workshops.	 	 	 	 Product Knowledge: 	 	 Develop a deep understanding of our products and services to effectively communicate their features, benefits, and value propositions to potential clients.	 	 	 	 Solution Design: 	 	 Work closely with the technical team to assist in designing customized IT solutions tailored to meet the specific needs of potential clients.	 	 Participate in the project definition workshops and design sessions, to ensure consistency of messaging from sales activity.	 	 	 	 Client Communication: 	 	 Coordinate meetings, calls, and presentations with potential customers to discuss their requirements, present our solutions, and address any inquiries or concerns they may have.	 	 Maintain key relationship with customers and prospects (senior business level and technical level	 	 Documentation: 	 	 Maintain accurate and up-to-date records of all presale’s activities, including client interactions, proposals, and other relevant documents.	 	 	 	 Qualifications:	 	 Minimum 5 years of relevant experience.	 	 Bachelors or master’s degree in Sales or Marketing or equivalent.	 	 Solution-oriented analytical skills.	 	 Ability to initiate conversations and make a lasting impact.	 	 Well-versed with Excel and CRM software.	 	 Experience with SaaS, PaaS, and/or digital products is a plus.	 	 Experience in international markets like APAC, Europe and middle east is a plus.	 	 Self-motivated with a passion for technology and a desire to learn and grow in a dynamic industry.

ROLE: Marketing Manager	 	 	 	 Marketing manager responsibilities include tracking and analysing the performance of advertising campaigns, managing the marketing budget and ensuring that all marketing material is in line with our brand identity. To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects.	 	 Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.	 	 	 	 Responsibilities:	 	 Strategy Development:	 	 Conduct market research to identify trends, customer needs, and competitors.	 	 Collaborate with the executive team to define marketing objectives and strategies aligned with company goals.	 	 Develop comprehensive marketing plans encompassing digital, content, social media, and traditional channels.	 	 Establish KPIs and metrics to measure the success of marketing campaigns.	 	 	 	 2. Team Management:	 	 Recruit, train, and manage a high-performing marketing team.	 	 Delegate tasks, set clear expectations, and provide regular feedback to team members.	 	 Foster a collaborative and innovative work culture within the marketing department.	 	 Ensure team members have the necessary resources and support to execute marketing initiatives effectively.	 	 	 	 3. Brand Management:	 	 Maintain brand consistency across all marketing materials and channels.	 	 Develop and enforce brand guidelines to ensure alignment with company values and messaging.Monitor brand sentiment and proactively address any negative feedback or issues.	 	 Continuously enhance brand visibility through strategic partnerships, events, and sponsorships.	 	 	 	 4. Content Strategy:	 	 Develop a content strategy to attract and engage target audiences.	 	 Oversee the creation of compelling content, including blog posts, whitepapers, case studies, videos, and infographics.	 	 Optimize content for search engines and ensure alignment with SEO best practices.	 	 Leverage content marketing to establish thought leadership and drive inbound leads.	 	 	 	 5. Digital Marketing:	 	 Develop and execute digital marketing campaigns across various channels, including email, social media, PPC, and display advertising.	 	 Utilise marketing automation tools to streamline processes and nurture leads.	 	 Monitor campaign performance and adjust strategies as needed to optimize results.	 	 Stay updated on digital marketing trends and technologies to remain competitive.	 	 	 	 6. Lead Generation:	 	 Implement lead generation strategies to drive qualified leads for the sales team.	 	 Collaborate with sales and product teams to develop targeted lead generation campaigns.	 	 Utilise marketing analytics and CRM systems to track lead quality and conversion rates.	 	 Continuously refine lead generation tactics based on data-driven insights	 	 	 	  7. Customer Engagement:	 	 Develop customer engagement strategies to enhance retention and foster loyalty.Implement customer feedback mechanisms to gather insights and improve the customer experience.	 	 Create targeted marketing campaigns to upsell and cross-sell to existing customers.	 	 Establish customer advocacy programs to leverage satisfied customers as brand ambassadors.	 	 	 	 8. Budget Management:	 	 Develop and manage the marketing budget, allocating resources effectively to maximize ROI.	 	 Track expenses and report on budget performance regularly to the executive team.	 	 Identify cost-saving opportunities and optimize marketing spend across channels.	 	 Ensure compliance with budgetary constraints while maintaining marketing effectiveness.	 	 	 	 9. Reporting and Analysis:	 	 Generate regular reports on marketing performance, including key metrics, ROI, and campaign effectiveness.	 	 Analyse data to identify trends, opportunities, and areas for improvement.	 	 Present findings to the executive team and make data-driven recommendations for future strategies.	 	 Implement A/B testing and other experimentation techniques to optimize marketing tactics.	 	 	 	 10. Continuous Improvement:	 	 Stay updated on industry best practices, emerging trends, and new technologies in marketing.	 	 Encourage a culture of continuous learning and professional development within the marketing team.	 	 Regularly review and refine marketing strategies based on feedback, market changes, and performance data.	 	 Foster a culture of innovation and experimentation to drive continuous improvement in marketing initiatives.	 	 	 	 	 	 Qualifications:	 	 5 to 7 years of overall marketing experience	 	 3+ years of experience in senior marketing roles, preferably in the SaaS industry.	 	 Proven track record of driving successful marketing strategies and campaigns in a technology/SaaS environment.	 	 Strong leadership skills with experience managing and mentoring marketing teams.	 	 In-depth understanding of SaaS business models, target markets, and customer personas.	 	 Strategic thinker with the ability to translate vision into actionable marketing plans.	 	 Excellent project management skills to manage multiple initiatives and stakeholders.	 	 Data-driven mindset with the ability to analyse marketing metrics and make data-backed decisions.	 	 Proficiency in digital marketing, demand generation, and marketing automation platforms.	 	 Exceptional communication and presentation skills.	 	 Strong organisational skills and attention to detail.	 	 Up-to-date knowledge of SaaS and technology industry trends.

Company Overview Bigyellowfish Technologies is an Employee Engagement and Behavioural Risk Management platform that combines psychology, business, and technology. Our digital platform focuses on well-being, collaboration, and reinforced learning to drive tangible outcomes in critical areas such as safety, productivity, engagement, and trust. With a strong presence in safety-critical industries, we have a dedicated team of 11-50 employees. Job Overview We are hiring a Client Success Executive to join our team at Bigyellowfish Technologies. As a Client Success Executive, you will be responsible for ensuring the success and satisfaction of our clients. You will work closely with our client base to understand their needs, provide technical support, and offer solutions to maximize their experience with our platform. This is a full-time position based in Bangalore Urban, Karnataka, India. Qualifications and Skills <ul><li>1-3 years of experience in a client-facing role, preferably in customer success or account management</li><li>Strong communication and interpersonal skills to effectively engage with clients</li><li>Excellent problem-solving and troubleshooting abilities</li><li>Ability to collaborate with cross-functional teams and prioritize tasks in a fast-paced environment</li><li>Experience in using project management tools</li><li>Customer-oriented mindset with a focus on delivering exceptional service</li><li>Familiarity with business-to-business (B2B) background</li><li>Passion for technology and a willingness to learn.</li><li>Proficiency in Microsoft Office, particularly Excel.</li><li>Basic knowledge of project management tool (any).&nbsp;</li></ul> Roles and Responsibilities <ul><li>Build and maintain strong relationships with clients, ensuring their satisfaction with our platform</li><li>Provide technical support to clients, troubleshoot and resolve any issues they may encounter from the pilot phase itself.</li><li>Understand client needs and offer customized solutions to maximize their experience with our platform</li><li>Collaborate with cross-functional teams to ensure seamless delivery of services to clients</li><li>Identify opportunities for upselling and cross-selling to generate business growth</li><li>Conduct regular check-ins and trainings with clients to ensure adoption and success</li><li>Proactively identify and address client concerns or challenges</li><li>Gather client feedback and communicate insights to relevant teams for continuous improvement</li><li>Stay up-to-date with industry trends and best practices to guide clients in achieving their goals</li><li>Daily review and internal reporting of product usage, client-wise through admin dashboard setup&nbsp;</li></ul>

  	 	         	 	 www.bigyellowfish.io                          BIGYELLOWFISH TECHNOLOGIES PRIVATE LIMITED     	 	 Sr BUSINESS ANALYST JOB DESCRIPTION 	 	 Job Brief: 	 We are seeking a highly motivated and experienced Business Analyst to join our team. 	 The ideal candidate will have a proven track record as a Business Analyst and Product 	 Owner from an established product firm, showcasing excellent domain and product 	 knowledge, ability to crystalize business requirements into clear FRDs and User Stories, 	 and be the SPOC for all product knowledge and clarifications. 	 	 Responsibilities: 	 	 1.  Product Ownership: 	 	 •  Own the product domain and functional knowledge. 	 	 •  Be the SPOC for product knowledge and requirements clarifications. 	 	 •  Be responsible for the product catalogue, Business Requirements and User Stories 	 	 2.  Requirement Elicitation and Analysis: 	 	 •  Work closely with business stakeholders to understand their needs, objectives, and 	 	 challenges. 	 	 •  Elicit, document, and analyse business requirements, processes, and workflows. 	 	 •  Translate business requirements into clear FRDs and User Stories for technical teams. 	 	 3.  Solution Design 	 	 •  Collaborate with developers to deliver product features that meet requirements. 	 	 •  Propose innovative and practical solutions to address business challenges. 	 	 •  Ensure that proposed solutions align with the product goals and technological 	 	 capabilities. 	 	 4.  Stakeholder Communication: 	 	 •  Serve as a liaison between business stakeholders and technology teams. 	 	 •  Communicate complex technical concepts to non-technical stakeholders. 	 	 5.  Documentation: 	 	 cases, and user stories. 	 	 •  Create detailed documentation including business requirements, process flows, use 	 	 Registered Office: G-16, Ground Floor, Alsa Mall, 149,Montieth Road, 	 	 Egmore, Tamil Nadu, India - 600008 	 	 CIN: U72900TN2018PTC122575 	 	  	 	   	 	         	 	 www.bigyellowfish.io                          BIGYELLOWFISH TECHNOLOGIES PRIVATE LIMITED     	 	 •  Maintain accurate and up-to-date project documentation throughout the project 	 	 lifecycle, including through change requests. 	 	 •  Communicate to all stakeholders on time any changes that are made to the 	 	 •  Collaborate with Delivery Manager & Tech Engineering Manager to help define project 	 	 •  Assist in monitoring project progress and identify potential risks or deviations from the 	 	 requirements. 	 	 6.  Project Management: 	 	 scope, objectives, and deliverables. 	 	 •  Assist in project planning, estimation. 	 	 plan. 	 	 7.  Quality Assurance: 	 	 •  Assist the QA team in QA cycles. 	 	 •  Be responsible for User Acceptance Testing and signoff. 	 	 •  Ensure that delivered solutions meet the specified requirements and are of high quality. 	 	 8.  Process Improvement: 	 	 • 	 	 Identify areas for process optimization and efficiency enhancement. 	 	 9.  Recommend process improvements and assist in their implementation. 	 	 Requirements (Qualifications & Skills) 	 	 •  At least 7+ years of experience overall and 3+ years’ experience as a Product Owner. 	 	 •  Bachelor's degree Computer Science, MCA, Business Administration, Information Technology, or 	 	 a related field. 	 	 •  Proven experience as a Business Analyst from a Product Development firm. 	 	 •  Strong analytical, problem-solving, and critical-thinking skills. 	 	 •  Excellent communication and interpersonal abilities. 	 	 •  Proficiency in requirement gathering techniques, process modelling, and documentation. 	 	 •  Proficiency in writing strong business requirements, user stories with edge scenarios, etc is a 	 	 must. 	 	  	 	 Registered Office: G-16, Ground Floor, Alsa Mall, 149,Montieth Road, 	 	 Egmore, Tamil Nadu, India - 600008 	 	 CIN: U72900TN2018PTC122575 	 	   	 	         	 	 www.bigyellowfish.io                          BIGYELLOWFISH TECHNOLOGIES PRIVATE LIMITED     	 	 •  Familiarity with Agile methodologies and software development lifecycle. 	 	 •  Ability to collaborate effectively with cross-functional teams. 	 	 •  Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc. 	 	 •  Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous 	 	  	 	  	 	  	 	 Registered Office: G-16, Ground Floor, Alsa Mall, 149,Montieth Road, 	 	 Egmore, Tamil Nadu, India - 600008 	 	 CIN: U72900TN2018PTC122575 	 	 

Bigyellowfish Technologies

Product Designer

Graphic Designer

Client Success Executive

Technical Presales Associate

Marketing Manager

Client Success Executive

Sr Business Analyst