About the Role

We are looking for an Account Manager – Print & Publications who combines strong project ownership with creativity, attention to detail, and editorial sensibility. This role is ideal for someone who thrives in managing end-to-end print, publication, and editorial design projects—from annual reports and brochures to newsletters, magazines, and other print collaterals.

The ideal candidate is an A-Player: someone who thinks deeply, works smartly, collaborates effectively, and is committed to delivering excellence with every project.

What makes you an A-Player

You:

• Are a strategic thinker
• Bring out-of-the-box ideas for content, design, and format
• Are reliable and consistent in your delivery
• Are committed to excellence and high-quality work
• Are easy to collaborate with across teams and clients
• Are open-minded, receptive to feedback, and adaptable
• Show strong potential for growth
• Are hungry to learn and improve every day
• Listen carefully, understand deeply, and act thoughtfully

Key responsibilities

Client and account ownership

• Own and manage end-to-end client communication and relationship building
• Understand client business, brand, tone, and objectives
• Think beyond individual deliverables—focus on the overall purpose of each publication
• Anticipate client needs and proactively recommend content ideas, design solutions, and upsell/cross-sell avenues
• Deliver presentations, reviews, and recommendations with clarity and confidence

Project management and delivery

• Handle 2-4 print/publication projects at a time
• Scope projects accurately with timelines, effort estimates, and deliverable structures
• Coordinate with internal teams—writers, editors, designers, proofreaders, and production teams
• Maintain all project documentation, tracking sheets, and status reports
• Ensure on-time, error-free, high-quality delivery with client delight
• Conduct rigorous QC checks before sending anything to the client
• (copy accuracy, design alignment, layout consistency, grammar, brand guidelines, etc.)

Editorial, design and digital skills

• Create and share clear briefs for content, design, and layout
• Make basic corrections and layout adjustments in InDesign
• Have working-level familiarity with CMS editing (for publication microsites, PDF hosting pages, etc.)
• Create first-draft copy using AI tools where needed (articles, captions, headlines, intros, etc.)
• Use AI tools for content generation, design assistance, and presentation creation
• Understand SEO basics for publication content that may go on digital platforms
• Be aware of global communication, editorial, and design trends

Required skills and competencies

• 3–6+ years of experience managing print/publication/editorial projects
• Solid understanding of the print process (layouting, proofing, colour correction, prepress, production)
• Working-level knowledge of Adobe InDesign for minor edits and corrections
• Strong command over written and verbal communication
• Excellent multitasking, organisation, and deadline management
• Ability to translate client inputs into actionable, detailed briefs
• Proficiency in creating and presenting decks (PPT/Keynote)
• Analytical thinking—ability to review reports, project performance, and effort tracking
• High attention to detail and quality

Why join us

• Work on high-impact publications across industries
• Collaborate with talented writers, designers, and strategists
• Be part of a culture that values excellence, innovation, and continuous learning
• Opportunity to shape content and design in meaningful ways