Job Title: Assessment Proctor

Location: HSR Layout, Bangalore

Work Type: Full-Time | Shift-Based Monday - Friday

Company: Talview

About Talview:

At Talview, we believe everyone deserves the chance to achieve their full potential. We help global organizations in over 120 countries reimagine hiring and learning through our AI-powered, end-to-end recruitment and proctoring platform. Join us to make a real difference in democratizing access to jobs and education!

Key Responsibilities:

• Monitor online assessments to ensure candidate authenticity
• Guide and assist candidates during the login process
• Concurrently proctor 15–20 candidates during assessments
• Review assessment recordings and prepare accurate reports
• Support candidates via phone and chat
• Follow defined SOPs and meet SLAs

Skills Required:

Must-Have:

• Excellent communication (verbal and written)
• Analytical thinking and good decision-making ability
• Adaptability to new tools and environments

Good to Have:

• Familiarity with internet browsers (Chrome, Firefox, Edge, Safari)
• Knowledge of MS Office (Word, Excel)

Experience:

• Freshers and experienced candidates welcome
• Prior experience in tech support or 24x7 service desk is a plus
• Exposure to B2C environments preferred

Educational Qualifications:

• 12th Pass / Diploma / Any Bachelor's Degree

Selection Process:

• Online assessment (attention to detail, communication, decision-making)
• Live interview (for shortlisted candidates)