Avishya is an omnichannel, high-end Indian ethnic apparel retail company. We sell finely curated heritage handloom sarees and dress materials from weavers and artisans across India.

Job Description:

Designation: Sales & Customer Support Executive

Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with customers both pre- and post-purchase via emails, web chats, WhatsApp chats, and phone calls.
• Perform order checking and quality checks before shipping products to customers.
• Follow up with logistics for tracking shipments and order fulfillment.
• Create video product demos of sarees and clothing for customers who need more information.

Key Skills:

• English communication skills – Oral, telephonic, and written.
• Pleasant and friendly temperament.
• Systematic follow-ups with customers.
• Minimum 2 years of experience required.

Walk-In Timing: 11am-5pm

Date: 14.3.2025 - 22.3.2025

Venue: No.3, 3rd floor, Apex Plaza, Nungambakkam High Rd, Thirumoorthy Nagar, Nungambakkam, Chennai-34

📩 Send your resume to: hr@avishya.com

📞 Contact: 9043018851