Job Title: Documentation Executive – Immigration Process&nbsp;Location: Aspire Square (Ahmedabad)Employment Type: Full-Time Job Summary:Aspire Square is looking for a detail-oriented Documentation Executive to assist with the immigration process. The ideal candidate will be responsible for handling a

Job Description :·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accountable for end to end (entire) visa processing activity·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist clients with respect for visa documents·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assess and evaluate the documents provided by the clients based on the category of the product they have be

Explore.Excel.Express Aspire Square Group is the Nations leading Immigration Specialists, with more than a dozen years of a proven track record of the successful migration journeys to Australia and Canada among other nations. We provide end-to-end services in VISA application, IELTS/PTE preparation with Legal and admission consultation in Immigration to Australia, Canada, UK, US, New Zealand. Excellence Assured. Our service has been trusted by Thousands of aspirants who have successfully completed their Foreign Dreams and now volunteer as our unpaid brand ambassadors. Reach out to us via Call Back Query or Visit us for a cup of hot beverage at any of our major branches in Ahmedabad, Baroda, Surat or Vallabh Vidhyanagar. We promise an exceptional Immigration journey experience, taken by thousands of International Students & NRIs who trusted Aspire Square. We also specialize in Case Documentation, Visa preparation & Legal compliance as well.

Job Summary:Aspire Square is looking for a detail-oriented Documentation Executive to assist with the immigration process. The ideal candidate will be responsible for handling and verifying documents, ensuring compliance with immigration requirements, and providing seamless support to clients throughout their visa application process. Key Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collect, verify, and process immigration-related documents for various visa categories.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure all documentation complies with immigration laws and regulations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate records of client documents and application status.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with clients to gather necessary paperwork and clarify requirements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in filling out visa applications and preparing case files.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Liaise with internal teams and external authorities to ensure smooth processing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Keep up-to-date with changing immigration policies and guidelines.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle client inquiries related to documentation and application procedures.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely submission of applications and follow-ups with authorities. Required Skills &amp; Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in any relevant field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong attention to detail and organizational skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills in English, Hindi, and Gujarati (preferred).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in MS Office (Word, Excel, Outlook).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage multiple cases efficiently.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of visa categories, documentation requirements, and immigration laws is a plus.

Duties of the role-holder will be:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should be able to Counsel Students and Increase sales for Canada/UK/USA/AUS.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Describe different visa application processes, benefits and special offers to clients.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify the correct prospect according to the eligibility standards &amp; convert into a sale.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish and maintain current client and potential client relationships.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Regular follow up on enquiries received.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify, resolve queries &amp; handling objections of clients.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maximum achievement of goals and service levels.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effective pipeline management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to achieve a monthly target.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Any added responsibility assigned by Superiors to enhance more ability.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Counselling the students as per their eligibility and requirement·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Calling on various leads database to generate and convert·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attend telephonic queries and convert telephonic queries in walk-ins·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handling client interactions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The role-holder will represent Student Connect to prospective students, parents and organisations and works to increase inquiries and convert applications into enrolled students.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will join a dynamic team and will be responsible for converting enquiries from students who are interested in studying abroad specially from Indian national. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will use the superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions.

Responsibilities: Provide comprehensive guidance to students regarding course and institute options in the USA.Possess in-depth knowledge of the USA offer letter application process.Expertise in navigating the visa application process for the USA.Advise potential students on education opportunities overseas with a focus on the USA.Conduct fair and neutral evaluations of candidate profiles.Record and organize all client-provided documents.Follow up diligently on additional document requirements and language/financial status.Maintain meticulous client communication records in the CRM system.Explain college offerings and various course options to students.Assist students with application procedures and explain fee structures.Provide assistance in filling out visa application forms and track application progress.Effectively convince and retain customers through clear and accurate communication.Maintain detailed records of all student meetings and follow up regularly.Stay updated on current policies and regulations to provide accurate information.Assist in promoting overseas education institutions represented by the company.Candidate Requirements: Ability to understand client queries and requirements effectively.Proficient in the USA Student Visa Process.Excellent English writing and speaking skills.Proficiency in MS Office Word, Excel, and PowerPoint.High level of positive attitude and problem-solving approach.Quick learner and adaptable to process changes.Join us in helping students achieve their dreams of studying abroad in the USA! Apply now to be a part of our team.

Company OverviewExplore.Excel.Express Aspire Square Pvt. Ltd. is the nation's leading Immigration Specialists with over a decade of expertise in successful migration journeys to Australia, Canada, and other nations. Headquartered in Ahmedabad, Gujarat, we offer comprehensive services, including visa applications, test preparation, and legal consultation. Trusted by thousands, we assure excellence in every aspect of the immigration process. Job OverviewAspire Square Pvt. Ltd. is seeking a motivated Tele Counsellor for our Vadodara location. This full-time, entry-level position is perfect for freshers with 0 to 1 year of experience. The Tele Counsellor role involves guiding clients in their immigration journey, ensuring an exceptional experience for each aspirant. Qualifications and Skills<ul><li>Empathy to understand and share the feelings of clients, ensuring a supportive counseling environment.</li><li>Proficiency in crisis intervention with the ability to manage and respond to emergency situations calmly.</li><li>Active listening skills to fully understand the concerns and questions of clients (Mandatory skill).</li><li>Strong emotional intelligence to navigate complex interpersonal interactions effectively.</li><li>Familiarity with case management systems for organized and efficient handling of client information.</li><li>Knowledge of cognitive behavioral therapy techniques to provide informed advice and support.</li><li>Competence in digital communication tools to engage clients through various platforms (Mandatory skill).</li><li>Understanding of confidentiality protocols to maintain the security and privacy of client information (Mandatory skill).</li></ul> Roles and Responsibilities<ul><li>Engage with clients over the phone to provide expert guidance on immigration processes and procedures.</li><li>Assess client needs and offer tailored advice to support their immigration journey effectively.</li><li>Maintain accurate and detailed records of all client interactions using case management systems.</li><li>Collaborate with other team members to develop comprehensive solutions for client queries and concerns.</li><li>Stay informed about the latest trends and changes in immigration laws and regulations.</li><li>Provide crisis intervention support and de-escalate emotionally charged situations when necessary.</li><li>Ensure all client information is handled confidentially adhering to company protocols.</li><li>Participate in ongoing training to enhance counseling skills and stay updated on industry developments.</li></ul>

Responsibilities of candidates include: -·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The job profile is to meet with clients to discuss and learn about their travel requirements. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You are responsible for advising clients about suitable travel options in accordance with their needs, wants, and capabilities. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;you've to help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance, and fares. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Candidate would be involved in planning holidays, suggesting travel destinations, maintaining client files, and managing events. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advising clients about suitable travel options in accordance with their needs.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Research, explore and study different travel destination options ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Research destination and travel prices, customs, weather conditions, reviews, etc. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Research and study clients’ specifications and wishes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Suggest suitable travel options that best suit clients' needs, Plan and organize travels, Book tickets, reserve accommodation, organize rental transportation. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Inform clients and provide useful travel material such as guides, maps, and event programs. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collect deposits and balances ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Offer and promote different services and offerings ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Keep learning about the latest industry trends ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attend webinars, conferences, and other educational programs ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain relationships with clients ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passionate about travel and tourism ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent knowledge of the latest tourism trends ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good understanding of different tourism offerings and options, Knowledge of additional languages is an advantage, good sales and presentation skills, Customer-oriented mindset, Critical thinker and problem solver, Team player, Good organizational and time-management skills, Great interpersonal and communication skills. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Having a BA in Hospitality, Travel, Tourism, Business or similar relevant fields will have an advantage. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Candidates with rich personal experience in traveling will have an advantage·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan and organize travels by booking tickets and accommodation, Securing rental transportation etc. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Arranging flights, insurance and accommodation ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Using a booking system to secure holidays ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collecting and processing payments ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advising clients on travel arrangements, e.g., visas and passports ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide end to end service while organizing a trip from booking the tickets, Reserving the hotels and creating the itinerary. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working to sales targets. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with vendors for best rates and delivering same to clients.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Candidate should have knowledge of Making International and Domestic Packages. - Communicating &amp; understanding client's Holidays requirements. - Can design attractive Package Itineraries - Presenting, convincing &amp; selling Tour Package to Domestic Clients - Preparing tour proposal and costing - Handling Calls and Emails (Giving End to End resolutions to Customers) - Candidate should have good communication skills