Company OverviewAt Artworx Media Private Limited, we are more than just a digital marketing agency; we are your partners in success. Specializing in IT Services and IT Consulting, we deliver innovative solutions that propel brands forward in the digital landscape. Based in Ghaziabad, Uttar Pradesh, our dedicated team ensures unparalleled results, fostering lasting client relationships. With 501-1000 employees, Artworx Media Private Limited is committed to excellence and client satisfaction. Visit us at Artworx Media Pvt Ltd.

Job OverviewWe are seeking a dedicated Telecaller to join our team in Ghaziabad, Uttar Pradesh. This full-time position is ideal for freshers looking to start their career in IT Services and IT Consulting. The role requires zero to one year of work experience and involves making outbound calls to potential clients. Successful candidates will become an integral part of our client engagement strategy and contribute to our company's growth.

• Qualifications and SkillsProficiency in outbound calling is mandatory for this role and is a key component of daily tasks.
• Experience with customer relationship management software to track and manage customer interactions efficiently.
• Active listening skills to understand client needs and tailor responses accordingly.
• Persuasive communication techniques to effectively convey the value of our services to prospective clients.
• Familiarity with Salesforce for managing and analyzing customer data.
• Ability to generate leads through various channels and convert them into potential business opportunities.
• Objection handling skills to address customer concerns and foster a positive experience.
• Capacity to build and maintain strong customer relationships to ensure client satisfaction and loyalty.

• Roles and ResponsibilitiesConduct outbound calls to potential clients for business development and lead generation.
• Engage in persuasive communication to promote Artworx Media Pvt Ltd's services in IT consulting.
• Utilize CRM software to maintain detailed records of client interactions and status updates.
• Identify client needs and offer tailored solutions to enhance brand visibility in the digital space.
• Address customer queries effectively and resolve any issues to ensure satisfaction.
• Collaborate with internal teams to align client expectations with service delivery.
• Participate in team meetings to share insights and improve outreach strategies.
• Continuously update knowledge of company services and market dynamics to improve communication strategies.