Company Overview

Arsh Technososft Pvt. Ltd. is a dynamic company operating in the Travel and Tourism industry, providing innovative solutions and high-quality services. Based in Noida, we are committed to enhancing customer experiences in the hospitality sector. With a team of 11-50 dedicated professionals, we aim to deliver excellence through our extensive industry expertise and customer-centric approach. Learn more about us at our company website: arshtechnosoft.com.

Job Overview

We are seeking a dedicated Key Account Manager for our Noida office. This is a full-time, mid-level position responsible for managing and nurturing key client relationships to drive business growth. The ideal candidate will possess strong negotiation and data analysis skills to strategically manage accounts effectively.

Qualifications and Skills

• Proficient negotiation skills to successfully influence and close deals while maintaining profitability.
• Strong data analysis skills to interpret key account metrics and develop strategies for improvement.
• Proven experience in managing multiple client accounts successfully.
• Ability to build and maintain strong, long-lasting customer relationships.
• Excellent communication skills to convey complex information clearly and concisely.
• Strategic thinking skills to align account management activities with business goals.
• Problem-solving abilities to address client issues swiftly and effectively.
• Team collaboration skills to work effectively with the sales and support teams.

Roles and Responsibilities

• Manage and grow relationships with key accounts to achieve long-term success.
• Act as the main point of contact between the company's key clients and internal teams.
• Develop strategic plans to manage and strengthen relationships with crucial accounts.
• Analyze key account data to increase revenue and client retention.
• Negotiate contracts and agreements to optimize profit margins while ensuring customer satisfaction.
• Monitor industry trends and competitors to identify business opportunities.
• Collaborate with internal departments to address and resolve any client issues swiftly.
• Prepare reports on account status and track key account metrics.