Develop store business strategies to raise our customers’ pool, expand store traffic and optimize

profitability

Delivering excellent service to ensure high levels of customer satisfaction.

Drive sales & design solutions to maximize full project potential

Motivating the sales team to meet sales objectives by training and mentoring team.

Conduct teams’ performance appraisals to assess training needs and build career paths

Creating business strategies to attract new customers, expand store traffic, and enhance profitability.

Hiring, training, and overseeing new & existing staff

Responding to customer complaints and concerns in a professional manner.

Ensuring store compliance with health and safety regulations.

Complete store administration and ensure compliance with policies and procedures

Preparing detailed reports on buying trends, customer requirements, and profits.

Undertaking store administration duties such as managing store budgets and updating financial

records.

Monitoring & auditing the overall showroom visual merchandizing

Requirements & Skills

Bachelor degree in Architecture / Degree in interior designing/ Engineering in interior designing/

Diploma in interior design/ Masters in business administration.

8 to 7 years of experience with a minimum of 5 years’ experience working in a modular furniture

industry, ideally in a team lead role.

Strong leadership and customer management abilities.

Excellent in consultative selling skills.

Powerful business orientation skills.

Customer service-oriented with in-depth knowledge of basic business management processes.

Strong escalation skills.

Excellent communication and interpersonal skills.

Proficiency in Microsoft programs.

Represent the company and brand with integrity at all times.

Preferred age – Less than 45 years.