Key Responsibilities:

• Maintain and update contact information of employees, customers, and suppliers.
• Draft and compose letters, memos, and professional emails.
• Perform general administrative duties including filing, photocopying, and screening documents for Directors and Managers.
• Coordinate and schedule appointments, meetings, and events.
• Liaise with other departments to support Directors’ documentation and meeting arrangements.
• Prepare meeting rooms, arrange refreshments, and ensure facilities are ready for meetings and events.
• Welcome and manage visitors, ensuring professional hospitality for the Directors’ guests.
• Organize and maintain physical and digital records and files in alignment with Directors' meeting requirements.
• Handle incoming calls, messages, and redirect calls as needed.
• Receive and distribute letters, couriers, and packages; ensure timely communication via email.
• Make catering arrangements for meetings and visitors, including ordering and organizing meals.
• Monitor and manage office supplies, including stationery and first aid stock.
• Arrange travel logistics including flight tickets, visa processing, and hotel bookings.
• Oversee canteen or cafeteria requirements during events and meetings.
• Respond to visitor and caller inquiries regarding Directors’ availability.
• Provide general administrative and clerical support to enhance Directors’ and Managers’ effectiveness.
• Schedule use of meeting and conference rooms.
• Ensure smooth communication and information management on behalf of the Directors.

Qualifications and Skills:

• Bachelor’s degree in Administration, Business Management, or related field preferred.
• Proven experience as an Executive Assistant, Administrative Assistant, or similar role.
• Excellent written and verbal communication skills.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
• Strong organizational and multitasking abilities.
• Discretion, confidentiality, and professionalism are essential.
• Ability to work independently and handle multiple tasks efficiently.