Role Overview

A critical “bridge” between franchise partners, architects/interior designers, and our manufacturing & operations teams. You’ll drive new growth, empower partners to scale profitably, expand network connections in architecture and design industries, ensure seamless sales-to-delivery coordination, and maintain disciplined reporting rhythms.

Key Responsibilities

1. Franchise Business Development & Support

• Build relationships with new & existing franchise partners, advising on business strategies, targets, and operational best practices.
• Collaborate with leadership to expand franchise footprint in target regions.
• Onboard and coach partners on sales playbooks, pricing models, and quality delivery standards.
• Conduct monthly/quarterly reviews—review P&L, sales pipeline, and performance metrics—to ensure growth targets are met.

2. Architect & Designer Networking

• Proactively engage and nurture relationships with architects, interior designers, firms, and consultants.
• Host collaborative events—workshops, showrooms, case-studies—to position the brand and strengthen influence.
• Identify referral opportunities and feed into sales pipeline.

3. Sales & Project Coordination

• Guide prospects through the sales funnel: lead qualification, quoting, and proposal generation.
• Serve as liaison between franchise sales team, partners, and manufacturing for order confirmation, scheduling, billing, and delivery.
• Track project timelines, budget adherence, and quality checkpoints from signed proposals to completion.

4. Operations & Process Management

• Standardize processes and tools across partner locations—for quoting, project tracking, billing, and customer hand-off.
• Troubleshoot channel-related bottlenecks and work with in-house operations/manufacturing on issue resolution.
• Ensure consistent handover between franchisees, field teams, and production schedules.

5. Reporting & Reviews

• Prepare monthly & quarterly business review decks with sales metrics, pipeline status, project health, financial KPIs.
• Present performance updates and strategic plans to senior leadership.
• Use insights from reviews to refine processes and roll out tree-wide improvements.

Ideal Candidate Profile

• Experience: 3–6 years in B2B business development, operations, or franchise management—preferably in interiors, furniture, building products, or architecture/design channel.
• Skills:
• Strong relationship-building with franchisees, architects, designers.
• Excellent analytical and commercial acumen in developing/reviewing sales and P&L targets.
• Process-oriented, adept at implementing and streamlining systems; strong attention to detail.
• Project management: ability to coordinate between multiple stakeholders and track complex delivery plans.
• Personal Traits:
• Highly organized and deadline-driven.
• Confident presenter, exceptional communications.
• A problem solver with proactive mindset—anticipates challenges and acts early.
• Comfortable operating in fast-paced environments and managing cross-functional teams.

Education & Requirements

• Bachelor’s degree in Business, Engineering, Architecture, Interior Design, or a related field.
• Proficiency in CRM or project management systems (e.g., Zoho, HubSpot, Trello, Monday) preferred.
• Familiarity with MS Excel, presentation tools, and basic financial modeling.