Key Responsibilities:

• Monitor and ensure adherence to Installation department SOPs, processes, systems, and software tools.
• Coordinate with design and project teams to ensure complete drawings and documentation before execution.
• Ensure timely and quality completion of Kick-off, Recheck, and Final Installation stages.
• Address and resolve site readiness issues and any on-site challenges promptly.
• Supervise unloading, handling, and cross-verification of furniture components at the site.
• Follow standardized pricing guides for installations across India.
• Set departmental goals and objectives; regularly track and ensure achievement.
• Lead, motivate, and evaluate the performance of installation team members.
• Report department performance using dashboards, reports, and analytics tools.
• Conduct technical training sessions for technicians and new joiners.
• Monitor daily productivity and expense reports of technicians.
• Conduct spot-checks to evaluate the quality and adherence to project timelines.
• Control installation costs through effective contractor management.
• Oversee job work invoice approval and ensure timely vendor payments.
• Maintain proper care, usage, and inventory of field tools and equipment.
• Implement safety protocols and ensure field technician well-being and compliance.