Technical Support Specialist

40

Applications

Ahmedabad
Full-Time
Junior: 1 to 3 years
20K - 32K (Per Month)
Posted on Feb 07 2023

About the Job

Skills

Help Desk Support
Technical Support
Troubleshooting
Remote Troubleshooting
Remote Desktop
Remote Access
Linux

About the Company: -


Prayosha Food Services Private Limited is an Indian private company incorporated in the year 2011. Prayosha Food Services Private Limited is a manufacturer company with the National Industrial Classification (NIC) code of 15400. Based on this activity code, the company is involved in the business activities such as Manufacture of other food products.


Responsibility: -


  • Research and identify solutions to software and hardware issues.
  • Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem
  • Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.
  • Ensure all issues are properly logged.
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments.
  • Good understanding of computer systems, mobile devices and other tech products.
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications.
  • Excellent problem-solving and communication & Written skills.
  • Ability to provide step-by-step technical help, both written and verbal
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
  • Ability to work in flexible shifts, WO's, and ready to work on Indian National holidays and adapt to changing work schedules.


Shift Time: - Rotational Shift


Salary: - Up to 32k (Depends on Your Interview, Your Past salary and Experience)


Working Days: - 6 days Working Process (Sunday fix off)


Location: - Nehru Nagar, Ahmedabad, Gujarat


Note: - We do not take any Charge from Candidate

About the company

Arise Solutions is one of the Awareded Recruitment firms in the country today. We are a service providing organization comprising of expert consultants and industry specialists who offer professional advice to businesses, catering to their sourcing and infrastructure demands, round the clock. We feel proud to be working for and alongsiddfde some of the global giants, bar no industry vertical. We a ...Show More

Industry

Human Resources Services

Company Size

11-50 Employees

Headquarter

Ahmedabad

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