Customer Support Representative
Customer Support Representative309
Applications
309
Applications
About the Job
Skills
Job Responsibility :
• Handles customer requests/issues/questions in a professional manner, with sensitivity to diverse audiences, and strives to deliver a first time resolution service;
• May manage requests/issues/questions that have not been resolved at first contact, demonstrating tact and diplomacy;
• Provides accurate and timely information by fully investigating customer enquiries/complaints, using available equipment and applications to ensure that issues/incidents/problems are resolved efficiently and within SLA or customer expectation;
• Works within defined processes and uses judgment based on analysis of factual information to select appropriate course of action to resolve problems;
Minimum 6 Month Relevant Experience Required in International Global Voice
Skills
international BPO
international voice
excellent English
excellent communication
Graduations
UK voice
About the company
Industry
Human Resources Services
Company Size
11-50 Employees
Headquarter
Ahmedabad
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