We are looking for individuals for Inbound Customer Service – Voice, Chat & Email – Blended Process.

Roles and responsibilities:

 Handling customer queries on Web Chat, E-mails.  Educate current and potential customers with product and service information.  Maintain accurate customer records.  Identify and escalate priority issues to the Team Leader and Ops Team.  Actively participate in team meetings.

Salary and shift Timing:

 Starting salary for Fresher: 23K + Incentives

 Salary for Experience: UPTO 40K + Incentives (Depends On Interview)

 Shift time: Rotational

 5 Days working (Week off also Rotational)