Candidates should have experience in Inbund and outbund calls

• Answering phones and explaining the product and services offered by the company.
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• Contacting existing customers as well as prospective customers using scripts.
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• Obtaining customer information and other relevant data.
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• Asking questions to the customer and understanding their specifications.
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• Resolving queries and issues related to the products and services.
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• Making recordings of all the sales phone calls and sales deals.
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• Taking and processing product orders in a professional manner.
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• Maintaining the database of the customers on a regular basis.