Senior Technical Support Executive

26

Applications

Surat
Full-Time
Junior: 1 to 3 years
12K - 18K (Per Month)
Posted on Feb 09 2023

About the Job

Skills

Remote Troubleshooting
Computer softeware
email drafting
Microsoft Excel
Communication


Identifying Hardware And Software Solutions.

Troubleshooting Technical Issues.

Diagnosing And Repairing Faults.

Resolving Network Issues.

Installing And Configuring Hardware And Software.

Speaking To Customers To Quickly Get To The Root Of Their Problem.

Providing Timely And Accurate Customer Feedback.

Talking Customers Through A Series Of Actions To Resolve A Problem.

Following Up With Clients To Ensure The Problem Is Resolved.

Replacing Or Repairing The Necessary Parts.

Supporting The Roll-Out Of New Applications.

Providing Support In The Form Of Procedural Documentation.

Managing Multiple Cases At One Time.

Testing And Evaluating New Technologies.

Conducting Electrical Safety Checks On Equipment.

About the company

ANS is the best telematics solution providing company based in Surat, Gujarat, India, with a global presence since 2012. We are specialized in providing Complete GPS Vehicle Tracking Solution including Tracking Hardware, Tracking Software both Web as well as Mobile Apps with White Label Branding and Limitless Onsite & Offsite Service Support. We take pride in our continued progress towards our ...Show More

Industry

IT Services and IT Consul...

Company Size

11-50 Employees

Headquarter

Surat

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