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Customer Support Executive

Jaipur
Full-Time
Junior: 1 to 3 years
2L - 3.2L (Per Year)
Posted on Sep 19 2024

Not Accepting Applications

About the Job

Skills

Customer Service
BPO
Voice Process
Big Data
Customer Support
Team Leadership
Customer Relationship Management (CRM)
Team Building

Description:-


  • To ensure and maintain high level of customer service by taking ownership of customer enquiries and handling of orders from receipt. Backend support.
  • Coordinate with US and Canada clients.
  • Communication in English should be fluent.


Qualification: – 12th pass, Bachelor's Degree - B.A., B.Com. M.Com, MA, B.Ed., M.Ed., or any other graduate/diploma.


Specific Knowledge:- Intermediate to Advanced MS Office Application – MS Excel Business systems and tools Familiarity with Automation Solutions or similar products and services Excellent English verbal and written communication skills General understanding of the quote-to-cash processes


Required Competencies:- High sense of urgency to achieve goals, results driven, communicates assertively and with tact, willing to learn, works well under pressure, customer focused, team player.

About the company

Vectorization services/IT services/Digital Marketing Services/Back-end Support

Industry

IT Services and IT Consul...

Company Size

51-200 Employees

Headquarter

Jaipur, Rajasthan