We are Hiring a CRM (F)

Interview Mode: Face to Face

Job Location: Noida Sec. 02

Experience: 7+ Years

Industry: Real Estate

Salary: up to INR 70,000/-

Qualification: MBA / Graduate

Roles and Responsibilities:

- Build & maintain relationships with clients.

- Escalating & resolving the concerns as raised by clients.

- Conduct business reviews to ensure the clients are satisfied with the service.

- Coordinate with Internal departments to make sure that the business needs are met effectively.

- Responsible for leading the post-sales CRM Operations, payments, and collections.

- Issuing Payment Receipts, demand letters, and reminders accordingly.

- Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory resolution to the query. Cancellations, transfer requests, and registration process.

- Responsible for Demand generation, Cheque validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.

- Ensure regular monitoring of project progress and update the clients on the same.

- Ensure on-time completion, comprehensiveness, and accuracy of all documentation pertaining to sales and service.

- Do welcome calls and welcome emails within 24 hours of bookings and provide all the bookings-related information and get feedback.

- To maintain relationships with clients and coordinate on client queries post-booking formalities till possession.

- To assist clients with all queries about legal, agreement, registration, taxation, banking, etc.

- To identify the discrepancies and notify management of them at the right time.

- To prepare various reports daily, weekly, quarterly, and monthly.

- Candidates must be presentable and have excellent written and verbal communication skills.

- Comfortable with Traveling.

- Must-Have : Real Estate Industry (Commercial projects) Experience

- Working knowledge of MS Office and Advanced Excel.

- An ability to manage marketing projects end-to-end.

Email your CV at hr (at) anddjobs (dot) com or WhatsApp Helpline: 088006 67623

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