ANAROCK is a leading Indian real estate services company with diversified interests across the real estate lifecycle and deploys its proprietary technology platform to accelerate marketing and sales.

Job description· Should have good business communication skill-Oral and Written· Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements· Should have pleasing personality to interact with customer· Creating customer delight experience while on boarding new customers· Thorough Knowledge of real estate processes of customer lifecycle from start to end· Ensure timely completion of task given by head and management· Coordination with banker, channel partners, internal team, and other departments· Replying customers on email, messages, Handling Customer Queries on Emails &amp; Solving them· Ensuring timely collection of payment, following up with customer and banker for sanction letter· Making Agreements, Demands, NOC and other related documents· Handling Possession processes· Handling the BBA, TPA. PTM, Demand Letters for the Customers· Generating various MIS Report like outstanding Collection on Estimate· Possession letters and handling Possession to customers&nbsp;Desired Skill· Should have minimum experience of 3 years in CRM. Freshers are also welcome· Knowledge of customer life cycle process in Real estate industry.· Good in communication and presentation· Tech savvy and system oriented

Responsibilities for Pre-Sales Manager:1.&nbsp;&nbsp;&nbsp;&nbsp;Ensure that the best resources are assigned to achieve the task at hand and work closely with the sales team to define sales strategy, demand generation, and focus on the correct deals.2.&nbsp;&nbsp;&nbsp;&nbsp;Ensure coverage of all of our Customer Engagement solutions within your team or in collaboration with your colleagues and innovate, strive to develop simpler and more efficient ways of achieving the same outcome.3.&nbsp;&nbsp;&nbsp;&nbsp;Specialize in Second Home/Holiday Home Products:a.&nbsp;&nbsp;&nbsp;Tailor sales approaches specifically for holiday or second home offerings.b.&nbsp;&nbsp;&nbsp;Understand market demands and customer preferences in this niche market segment.4.&nbsp;&nbsp;&nbsp;&nbsp;Develop Buzz and Interest:a.&nbsp;&nbsp;&nbsp;Utilize targeted marketing efforts to create excitement and anticipation.b.&nbsp;&nbsp;&nbsp;Implement strategies to generate curiosity and interest among potential buyers.5.&nbsp;&nbsp;&nbsp;&nbsp;Drive Walk-ins and Remote Engagement:a.&nbsp;&nbsp;&nbsp;Utilize virtual platforms for remote customer engagement, allowing potential buyers to explore properties from anywhere.b.&nbsp;&nbsp;&nbsp;Implement targeted marketing efforts to drive foot traffic to physical locations, leveraging techniques like location-based advertising and promotional events.6.&nbsp;&nbsp;&nbsp;&nbsp;Optimize Sales Processes and Customer Experience:a.&nbsp;&nbsp;&nbsp;Ensure seamless sales processes to streamline transactions and minimize friction points.b.&nbsp;&nbsp;&nbsp;Optimize customer experience to increase satisfaction and foster repeat business, focusing on personalized service and post-purchase support.7.&nbsp;&nbsp;&nbsp;&nbsp;Identify, understand, and serve as converser of the market needs in terms of analytical and business solutions, proposing the developments that allow focusing the management on the implementation of solutions and projects of consultancy, innovation, and satisfaction of the needs of the clients.8.&nbsp;&nbsp;&nbsp;&nbsp;Assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, analyze call center data, and focus on improving performance and processes in an effort to better support customers.9.&nbsp;&nbsp;&nbsp;&nbsp;Hire, train, coach, and lead call center representatives as they provide support for customers and set high-quality standards on the leads served by the contact center.10.&nbsp;Answer representatives' questions, guide them through difficult calls or issues, handle issues that cannot be fielded by representatives, and lead team meetings to better understand the calls representatives are receiving, educate and coach employees regarding processes and practices, and explain expectations to employees.11.&nbsp;Identify and drive continuous improvements and initiatives in the process and assist other management team members in identifying trends and establishing call center goals.12.&nbsp;Ensure staff members achieve desired service levels and take corrective action as needed, manage leaves, absenteeism, and attrition within the team, and have technical know-how of the CRM and dialer, which will be an added advantage.13.&nbsp;Identify customer acquisition opportunities and write sales pitches, provide product knowledge to marketing and sales teams, and analyze potential markets before product launch.14.&nbsp;Design presentations and make Discovery Calls, as well as qualify leads, and ensure strong external and management reporting skills by preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.15.&nbsp;Take on other tasks or projects to support employees, other managers, and call center operations.Skills/ Experience required:1.&nbsp;&nbsp;&nbsp;&nbsp;Age: Above 352.&nbsp;&nbsp;&nbsp;&nbsp;Education: Bachelor's or master’s degree in Sales or Marketing or equivalent.3.&nbsp;&nbsp;&nbsp;&nbsp;Experience: 10+ years in Real Estate Pre-Salesa.&nbsp;&nbsp;&nbsp;Availability:b.&nbsp;&nbsp;&nbsp;Willing to work in rotational shifts and have rotational weekly offs as per process requirement.c.&nbsp;&nbsp;&nbsp;6 days working with split weekly off.d.&nbsp;&nbsp;&nbsp;Willing to work in a 24*7 window, if required, depending on business expansionSalary Grid:a)&nbsp;&nbsp;&nbsp;Mid-level Pre-Sales Head: 6-8 years of experience - 7 Lakhs to 8 Lakhsb)&nbsp;&nbsp;&nbsp;Senior Pre-Sales Head: 10+ years of experience - 8 Lakhs to 10 Lakhs&nbsp;&nbsp;

TRESPECT India Private Limited is a pan India residential real estate advisory firm thatfocuses on open market residential business by adopting the latest technologies to meet therequirements of end users and investors. The firm is built around the key attributes of trust,respect, credibility and professionalism.TRESPECT is an independent firm operating in key residential markets across top 7 metros –Mumbai, NCR, Pune, Bangalore, Hyderabad, Chennai and Kolkata. It offers comprehensiveend-to-end services to its customers which will include thorough research and financialadvisory backed by a proprietary tech-driven platform to ensure seamless transactions.TRESPECT has a team of experienced and certified real estate professionals who understandthe ever-changing consumer needs and market trends. The Firm aims to build long-termrelationships with its valued customers and become the most-preferred open marketresidential business service provider in India.Role Relationship ManagerLocation MumbaiQualification Any Graduate / MBA degreeExperience 2+ yearsJob Overview:We are looking for passionate, self-motivated, hardworking individuals wanting to make a markin residential real estate sector. The person would act as a catalyst between sellers and buyers.This is a great opportunity for someone looking to make their career in residential real estate.Responsibilities:• Contacting and following up with new prospective Clients and setting up newbusiness opportunities.• Convert prospects into customers by show-casing appropriate residential propertiesto the prospects matching the investment/residential needs of the prospects.• Plan approaches and pitches• Build relationships with new clients.• In some cases, Cold calling for sales of Primary properties.• Achieving written down sales targets by the organization.• Attending developer meetings &amp; channel partner orientations as and when required.• Participate in Negotiation meeting with buyer &amp; Seller.Requirements:1. 2+ years of relevant work experience in the real estate/or any other service industry(BFSI, Wealth Management, Hospitality, Telecom)2. Excellent communication and negotiation skills3. Persuasive with marketing and sales skills4. Customer service orientation5. High levels of passion and ownership

Role Description:The role of Pre-Sales Executive requires 4 to 5 years of experience in real estate, specifically in handling ultra-high project individuals (HNIs). Responsibilities include prospecting and engaging with potential clients, understanding their requirements, and presenting tailored solutions. This position demands expertise in navigating the real estate market and effectively communicating with high-value clients to drive successful sales outcomes.&nbsp;1.&nbsp;&nbsp;&nbsp;&nbsp;Prior experience in a Pre-Sales/tele-sales or related role (From Real Estate Only).2.&nbsp;&nbsp;&nbsp;&nbsp;Handled Launches, experienced in taking EOI on call.3.&nbsp;&nbsp;&nbsp;&nbsp;Experienced in selling Holiday homes.4.&nbsp;&nbsp;&nbsp;&nbsp;Generating Leads by making calls, understanding the needs, and inviting the prospect for the Site Visit.5.&nbsp;&nbsp;&nbsp;&nbsp;Recognize the necessity for real estate investment or purchase, and then inform the potential buyer about properties that fit their expectations and budgets.6.&nbsp;&nbsp;&nbsp;&nbsp;Processing a thorough awareness of the locations, facilities, connectivity, and configuration.7.&nbsp;&nbsp;&nbsp;&nbsp;Consistently improving oneself on nearby projects.8.&nbsp;&nbsp;&nbsp;&nbsp;Inviting potential customers to visit the location. Keeping in contact with potential customers until they decide to purchase the property or visit the site.9.&nbsp;&nbsp;&nbsp;&nbsp;Prepare and deliver sales presentations virtually, demos, and proposals to potential customers.10.&nbsp;Handling HNI and ultra HNI clients through outbound and inbound calls, Site visits, Virtual Walkin, Physical Walk-in etc.11.&nbsp;Call Centre Executive/Tele-sales Executives will be responsible for achieving the targets of lead qualification, site visits, virtual site visits and bookings.12.&nbsp;Good English communication skills required. Should be able to speak in regional languages – Added Advantage (Marathi, Gujarati, Etc.).13.&nbsp;Should be able to convince the customers by taking them for a virtual site visit of the property.14.&nbsp;Advise buyers on price and discuss offers with them, acting as mediators between Customer and Sales Agent. Utilize effective sales techniques to secure agreements for site visits.15.&nbsp;They need to follow-up and contact prospective buyers directly if a property for sale closely matches their requirements.&nbsp;&nbsp;&nbsp;&nbsp;

JD &amp; Responsibilities for Sr. Desktop Engineer &nbsp; ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands on experience on Laptop troubleshoot, repair &amp; laptop spare parts replacement. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good knowledge of Firewall /Manage switch/Access point configuration.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience on Zoom / Team and others video conference platforms. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good Knowledge MAC/LINUX/Server and window OS ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in MacBook troubleshoot.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience of supporting as many of the following as possible: MS team, VOIP, PC/Laptop builds, OS configuration, AD administration.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have a broad background in hardware support for both laptops &amp; mobile phones (iOS/Android).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in AD &amp; DNS ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of O365 admin console·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of G-suit&nbsp;admin console ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good Knowledge of Window server 2016 &amp; 2019 ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of Virtualization (MS Azure)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provides end to end user support, advice and guidance around Document recovery, Emails &amp; Personal Folder recovery, Data management, Mobile Managed Provisioning / User Support·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent knowledge of technical management, information analysis and of computer hardware/software systemsHands-on experience with computer networks, network administration and network installation