Company Overview

AMANN Sewing & Embroidery Threads Private Limited, founded in 1854, is a global leader in producing high-quality sewing threads, embroidery threads, and smart yarns. The company focuses on creating intelligent products, customized solutions, and innovative ideas to meet current and future market needs. Headquartered in Ranipet, Tamil Nadu, AMANN operates in the textile manufacturing industry and is known for its strong commitment to quality and innovation.

Job Overview

AMANN Sewing & Embroidery Threads Private Limited is seeking a proactive and detail-oriented Sales Support Representative to join our team in Bangalore or Gurgaon. This junior-level position is ideal for candidates with 1 to 3 years of experience in sales coordination or customer support roles. In this role, you will work closely with the sales team to provide administrative support, manage customer communications, and ensure smooth execution of sales processes.

Qualifications and Skills

• Proficiency in customer relationship management is crucial for maintaining strong, positive client interactions and ensuring customer satisfaction and loyalty.
• Sales coordination is necessary to effectively manage and synchronize sales steps and ensure successful deal closure and client satisfaction.
• Experience in order processing is essential to efficiently handle customer orders from initiation to completion, ensuring accuracy and timeliness.
• Skilled in order tracking to monitor shipments and anticipate any potential issues, ensuring on-time delivery of products.
• A background as a sales representative to effectively communicate product value and expand the company's customer base is required.
• Ability to generate leads and identify potential clients is critical to driving sales growth and expanding market reach.
• Field sales experience is valuable, showcasing a capability to interact directly with clients, adapting to dynamic environments, and closing deals on-site.
• Strong communication skills, both written and verbal, are required to convey complex information clearly and persuasively to clients and team members.

Roles and Responsibilities

• Assist the sales team in coordinating with various departments to ensure seamless order processing and fulfilment.
• Maintain comprehensive records of sales activities and customer interactions in the CRM system.
• Monitor order status and ensure prompt communication with customers regarding delivery times and product availability.
• Collaborate with team members to generate sales leads and pursue potential clients, contributing to the company's growth objectives.
• Facilitate effective sales communication and provide timely feedback to the management regarding market insights and customer preferences.
• Provide support in developing and implementing sales strategies that align with company goals and market trends.
• Assist in preparing sales reports and presentations to aid in strategic decision-making processes.
• Ensure compliance with company policies and procedures while interacting with clients and executing sales operations.