Job Title: City Manager - Amadora 

Hiring Locations: Chennai (India) 

Industry: Food & Beverage

What you'll do 

• In this role, you will be responsible for running multiple stores, managing the employees and ensuring goals for each store are met. 

• Enforcing board’s decisions by developing, monitoring, and enforcing policies and procedures 

• Check products, stock situation, general repeat orders, reductions, supply, and working with the extranet 

• Execute the yearly planning for budgets and shop expenses 

• Follow-up on daily/monthly/yearly financial reports and ensure that we are within the budget 

• Review and approve all operational invoices and ensure they are submitted for payment 

• Ensuring goals are set considering the customer is always kept first and utmost priority is given to solve the purpose of business growth and customer service 

• Designing a new process or project or action by going extra mile to bring in positive implications on the business 

• Need to have handled store operations and knowledge about F&B industry 

• Should communicate information clearly and facilitate learning to diverse audiences. You must be able to effectively convey instructions to your employees so that processes are understood and followed 

• Must have the ability to manage various accounts for the assigned region so that customer experience is enhanced and business is upscale. 

• Ability to collect and analyse information, problem-solve, and make decisions as per the business needs 

• You will help manage overall operations and is responsible for the effective and successful management of labour, productivity, quality control, and safety measures as established and set for the Operations Department. 

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Who you'll work with 

You’ll work with Amadora team in Bangalore or Chennai. 

We make ice cream first for ourselves, for our families, for our friends and for you because we love it. We believe that more than anything else great ingredients make a great product. Partnering with the best local suppliers, we make fresh artisan all-natural ice cream and sorbet every day at our store. Every single flavour is made from scratch using great ingredients and great imagination. 

We remind ourselves every day that we are in the business of creating pleasure and satisfaction for our customers by offering a product experience that focuses on quality, value, service and fun. 

We believe there is a civic and moral responsibility owed to the community in which we are privileged to live and work. Every great food establishment around the world has a great story to tell and we hope for you to find our story, every single time you come into our store.  

Qualifications: 

•    Bachelor is required 

•    8-10+ years of experience in similar role managing multiple locations stores

•    5+ years of successful experience in managing team of 10-15 people or more 

•    Strong interpersonal skills and Quick Learner 

•    Decision Making and must be strong in client acquisition 

•     Able to manage a diverse team of subordinates and department heads 

•     Strong oral and written communication skills 

• Hands on experience in Petpooja will be added advantage