JOB SUMMARY AND SCOPE Project Management includes warranty, Spares , Service & Inverters As a office backend support you will be first contact of customers who need for spares. Fill and Manage SF CAREs. Sales Order entries and reporting the OrderRevenue-Backlog reports. Issuing customer Invoices and follow the payments.

ACTIVITIES  CIC Support: Be first customer contact for spares support . Support customers to fill the claim forms correctly. Control and do necessary corrections on CAREs if needed. Reporting of the CAREs by status and date , ship the warranty spares.  Project management: Book the orders into SAP. Track the payments. According to contract terms release the order. Issuing the invoices. Creating new customers in SAP system.  Logistics: According to contract terms, process the shipment of the material/ inform service team for repair/service activities.  Coordination between the SCM to have proper materials / spares flow to meet customer requirements.  Planning & Inventory control based on experience of requirement.  Weekly update to global team status of the orders.  Payment Collections with internal / external customers.  Managing the ASP orders and Payments properly.  Coordination with productions, testing and engineering team to deliver the inverters

ADDITIONAL REQUIREMENTS  Education - Degree in Electronic or Electrical Engineering  Experience - Minimum 2 years of experience in the similar role  Languages - Fluent English knowledge (B2 or superior)

 Multitasking capability  Ability to work effectively under pressure and meet deadlines.  Highly motivated and self-driven, teamwork predisposition