Hiring Service Now Developer for one of our client MNC.

Job Title: ServiceNow Engineer

Exp:4-7 years

Location: Remote (Work From Home)

Role Summary: We are looking for a ServiceNow Developer proficient in Now Assist, App Engine workflow automation

Must-have Skills

• ServiceNow Development: Design, develop, and maintain custom ServiceNow applications and modules, including ServiceNow ITSM, ITOM, SecOps and App Engine (custom apps).
• Knowledge of development using templates and Generative/Agentic AI
• Knowledge of ServiceNow Now Assist and development of flow for App Engine is mandatory
• Platform Configuration: Configure and manage ServiceNow modules (ITSM, ITOM, SecOps, App Engine etc.), workflows, UI policies, business rules, and UI actions.
• Scripting: Write and modify scripts in JavaScript (both client and server-side), ServiceNow scripting languages (Business Rules, Script Includes, UI Scripts, etc.), Open AI Integrations to automate processes.
• Integration: Integrate ServiceNow with other systems (e.g., LDAP, Active Directory, third-party applications) using SOAP, REST, and other web services APIs, other ITSM data and Open AI integrations
• Troubleshooting and Support: Provide ongoing support, troubleshooting, and maintenance of the ServiceNow platform, ensuring continuous service availability.
• Security and Performance: Implement best practices to optimize the performance and security of ServiceNow environments. Ensure compliance with security policies and standards.
• Upgrades & Patches: Assist with ServiceNow version upgrades and patching, ensuring smooth deployment with minimal downtime.
• Documentation: Develop and maintain technical documentation for custom applications, workflows, and integrations. Provide knowledge transfer to other team members as needed.
• Ready to explore and quickly learn new things required at work as mandated by the project requirement

Good-to-have Skills

•                      Proficiency in JavaScript, HTML, CSS, and web technologies.

•                      Experience with ServiceNow Studio, AppEngine and other ServiceNow development tools.

Leverage App Engine to build and automate custom applications on the ServiceNow platform.

•                      Experience with ServiceNow Discovery, Service Mapping, and Configuration Management Database

(CMDB).

•                      Expertise in ServiceNow administration, configuration, and platform setup.

•                      Experience in using the ServiceNow Performance Analytics module, reports, and dashboards.

•                      Understanding of ITIL processes and how they are implemented in ServiceNow.

•                      Familiarity with ServiceNow’s Update Sets and managing version control.

Responsibilities:

• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with both technical and non-technical stakeholders.
• Ability to work independently, manage multiple tasks, and prioritize effectively.
• Strong attention to detail and commitment to delivering high-quality work.
• Ability to prioritize and manage multiple tasks and projects simultaneously.
• Ability to mentor junior consultants or developers.
• Should take the responsibilities of the task assigned