Company Overview

Alacer Consulting Services Private Limited is a rapidly growing HR services company that offers a wide range of services to industries such as Information Technology, Automotive, Aerospace, Mining, Construction, Steel, Cement, Fabrication, and Maintenance. With a track record of nine years, we have gained the confidence and appreciation of our clients through our dedicated customer service and end-to-end solutions. Our team comprises highly qualified and technically skilled professionals who contribute to our success.

Job Overview

We are seeking a dynamic and customer-focused individual to join our team as a Front Office Executive. As the face of our company, you will be responsible for providing exceptional customer service to our clients and visitors. This is a full-time position based in Hyderabad, Telangana, India, offering a competitive salary range for candidates with 1 to 3 years of experience. Join us at Alacer Consulting Services Private Limited, a leading HR services company with a strong focus on delivering quality solutions and services to various industries.

Qualifications and Skills

• 1 to 3 years of experience as a Front Office Executive or in a similar customer-facing role
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Proficient in operating telephone systems and office equipment
• Familiarity with Microsoft Office suite (Word, Excel, PowerPoint)
• Ability to multitask and prioritize tasks effectively
• Attention to detail and organizational skills
• Ability to work independently and as part of a team
• Positive attitude and professional appearance
• Bachelor's degree in any discipline preferred

Roles and Responsibilities

• Welcome and greet clients, visitors, and vendors with a warm and friendly demeanor
• Manage and maintain the front desk area, ensuring cleanliness and organization
• Answer phone calls, redirect calls, and take messages as needed
• Provide accurate information about the company and its services to clients and visitors
• Schedule appointments and maintain calendars for the team members
• Assist in coordinating meetings and events, including booking conference rooms and arranging for refreshments
• Receive and distribute incoming mail and packages
• Assist in general administrative tasks such as data entry, filing, and photocopying
• Monitor and manage office supplies inventory
• Handle customer inquiries and resolve complaints in a professional and timely manner
• Collaborate with the internal team to ensure seamless communication and coordination
• Adhere to company policies, procedures, and confidentiality standards
• Maintain a positive and professional attitude at all times