Executive-Customer Support / Customer Support Executive (CSE)

1

Applications

Kolkata
Full-Time
Junior (1 to 3 years)
1L - 3L (Per Year)
Posted on Sep 03 2022

About the Job

Skills

Customer Service
Customer Support
Customer Retention
Customer Satisfaction
Telemarketing

!!! Greetings from Aims Global Consultants !!!


#We are hiring ........


Position / Role: post of Executive-Customer Support / Customer Support Executive (CSE) in the Health-tech cum E-Commerce industry for Kolkata-based MNC (Group of Company)


Job Location: Kolkata (Dalhousie)

CTC: INR up to 15K PM (Negotiable)

Qualification: Any Graduate

Exp: Min 01-03 yrs as CSE or CCE in the healthcare industry (preferred)

Report to Manager-Operation & Commercial


COMPANY PROFILE:

The group company is registered with BSE & NSE; a manufacturer of Specialised Refractories and requisite Operating Systems for the Iron and Steel Industry

The company has a newly launched Healthcare organization; which means a young startup that has embraced best-in-class technology to widen healthcare accessibility and improve efficiency in healthcare delivery. Their aim is to affect information convergence in order to smoothen the availability of healthcare services in India.


They have built India’s Omnibus of healthcare services, powering it up with technology, and then making it conveniently available on smartphones and computer screens for everybody. The IT platform & APP are already launched. The platform involves the care seekers at every stage – from evaluation of the problem, and diagnostics, to a selection of healthcare providers, even care & medicine delivery as well. Healthcare seekers have a wider choice to make from the curated information. The platform is set to become a unique personal health companion.


SHIFT TIMING:

  • 08:00 AM to 04:00 PM & 12:00 PM to 08:00 PM


NEED SKILLS: 

  • The candidate should graduate in any stream
  • Good communication skills & client handling ability
  • Pleasant personality
  • Must have a minimum of 01-03 as CSE / Customer Support Associate (healthcare industry experience will be preferred)
  • Good at excel
  • Team management experience
  • Customer relationship management


CANDIDATES WITH THE FOLLOWING ARE PREFERABLE:

  • Experience in Customer handling in industry E-Commerce / Healthcare industry
  • Good communication skills (Mandatory)
  • Ready to take the challenge of a new assignment as decided by management
  • Candidate to be ready for work on rotational shift (Shift will be changed every 15 days)

 

ROLE & RESPONSIBILITIES:

  • Customer handling
  • Solve the queries of customers related to their product
  • Coordinating with other departments



***Interested candidates may apply for the above role by e-mailing their updated CV in MS word format only on *** [ resume.aimsglobal@gmail.com ]  *** (Mention; Executive-Customer Care in Healthcare Industry for Kolkata Location, in Subject Line)***


For query candidate may call us on +91 9674443821 / 9674443823 (10:30am to 06:00pm)


Best Regards,

Aims Global Consultants

Kolkata


Note: We don't take any service charge from competitors/work searchers. It would be ideal if you forward this back rubs to your companion and relative who is ready to work for a similar profile. Your thoughtful demonstration may help your closest and dearest.


PLEASE DO NOT APPLY IF YOU DON'T HAVE THE REQUIRED BACKGROUND & EXPERIENCE

About the company

(Brief description about AGC: Aims Global Consultants established in Kolkata, especially involved in the field of Manpower recruitment & placement consultant services from last seven years). We are recruiting and placing all types of manpower in various sectors means Technical and non-Technical in India (Eastern India Only). We have fully equipped and good link-up with systematic planning f ...Show More

Company Size

11-50 Employees

Headquarter

Kolkata

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