A “Customer Service Representative” must have

 Excellent verbal, written and listening skills

 Should have good command over Grammar and Fluency in English

 Should not have any MTI while conversing

 Details of several functions to provide quality service

 Good knowledge of computers

 Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

 Handle queries and complaints of the Amazon related to products

 Transaction handling Services, Problem Solving Efficiency

 Numerical Ability, High level of accuracy

 Energetic, friendly and approachable individuals that understand the impact of great customer service

 Responsible to deliver high quality and productivity results that meet the identified targets

 Strong ability to multitask and take fast decisions independently

 Maintains composure and patience with customers

JOB SUMMARY:

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to

render services for the following tasks effectively

DESIRED CANDIDATE PROFILE:

 Education qualifications – HSC/Any Graduate

 Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)

 Excellent interpersonal skills

 Should not be below 18 years of age

 Flexible to work in rotational shifts as per US Hours, according to business needs

Thanks & Regards, 

Mohit Kumar Tekchandani

M +91- 9001998898

Jaipur, Rajasthan, India

mohit.aimplacement@gmail.com