company logo

Customer Service Executive - Chat Process

Mumbai Suburban
Full-Time
Junior: 1 to 3 years
8L - 10L (Per Year)
Posted on Apr 19 2023

Not Accepting Applications

About the Job

Skills

Customer Support
Chat Support
Customer Chat Support
Freshdesk
zendesk

Job Description

Role - Customer Support Executive

Location - Mumbai (Andheri)

Experience - 2 to 6 Years

Responsibilities

  • Enhance Customer Experience Via Delight Channels
  • Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features Inform customers about new features and functionalities
  • Data Maintenance & Reporting Freshdesk or Zendesk of Similar Tool Data Studio or Similar Tool (Slight Knowledge)
  • Good communication skills Fair analytical skills Energetic Operational excellence
  • Experience up to 2 years Customer Chat Support Specialist
  • Startup Experience Required

Job Type: Full-time

About the company

In the contemporary world, companies prefer to outsource functions in order to reduce costs, while getting things done efficiently. Our founders understood this and came up with an intelligent idea of AideWiser. We are a Recruitment Tech Startup. We serve IT/non-IT, first jobbers, lateral hiring, headhunting & placements. Please visit our newly brewed website for more details!! Recruitm ...Show More

Company Size

2-10 Employees

Headquarter

Bangalore

Other open jobs from AideWiser SolTek