Company Overview

Welcome to Adex Media Hub, a pioneering advertising agency driven by creativity and strategy to empower businesses in the digital era. With a dedication to storytelling and data insights, we excel in transforming ideas into action. Our commitment to marketing excellence positions us as a trusted partner for brand elevation. Based in Pune, we operate with a dynamic team of 11 to 50 professionals, offering comprehensive advertising services. For more information, visit our website.

Job Overview

Adex Media Hub is seeking a motivated Relationship Manager to join our team in Wakad. This is a full-time, mid-level role that requires 4 to 6 years of relevant experience. The successful candidate will have the opportunity to manage key client relationships, ensuring clients' needs are met with tailored advertising solutions. A strong grasp of customer relationship management software, client communication, and negotiation is essential for success in this position.

Qualifications and Skills

• Proficient in customer relationship management software such as CRM, with the ability to track and manage all sales activities (Mandatory skill).
• Strong client communication skills to effectively understand client needs and propose appropriate advertising solutions (Mandatory skill).
• Excellent negotiation skills to maximize mutual benefits for both the company and clients during contract discussions (Mandatory skill).
• Experience using Salesforce for managing client interactions and maintaining effective customer relationships.
• Proven data analysis skills, capable of interpreting complex data sets to support strategic decision-making processes.
• Strong conflict resolution skills to address and mitigate any issues arising with clients efficiently and professionally.
• Strategic planning abilities to design and implement effective account management strategies aimed at maximizing client satisfaction and retention.
• Understanding of account management techniques, with the ability to oversee multiple client accounts and ensure high levels of client trust and satisfaction.

Roles and Responsibilities

• Develop and maintain strong relationships with key clients to drive continued business growth and client satisfaction.
• Act as the primary point of contact between the company and clients, ensuring seamless communication and service delivery.
• Identify client needs and objectives, and tailor advertising strategies to align with their business goals.
• Manage and resolve any client issues or conflicts effectively, ensuring positive outcomes and maintained relationships.
• Coordinate with the internal team to deliver consistent and effective advertising solutions in line with client expectations.
• Negotiate terms of agreement and contracts to ensure mutual benefit and client satisfaction.
• Prepare and present client reports detailing the impact and value of Adex Media Hub's offered advertising solutions.
• Stay updated on industry trends and best practices to continuously provide innovative solutions and strategies to clients.

Job Title: Relationship Manager

Department: Business Development

Location: Wakad ,Pune,(On Site)

Experience Required: 2–6 years

Industry: EdTech

Salary:- 2.9 LPA to 4.2 LPA